Daily Papers

Interactive Voice Response (IVR) systems have undergone significant transformation in recent years, moving from traditional code-based development to more user-friendly approaches leveraging widgets and, most recently, harnessing the power of Artificial Intelligence (AI) for automated IVR flow creation. This paper explores the evolution of IVR building techniques, highlighting the industry's revolution and shaping the future of IVR systems. The authors delve into the historical context, current trends, and future prospects of IVR development, elucidating the impact of AI on simplifying IVR creation processes and enhancing customer experiences.

Traditional customer support systems, such as Interactive Voice Response (IVR), rely on rigid scripts and lack the flexibility required for handling complex, policy-driven tasks. While large language model (LLM) agents offer a promising alternative, evaluating their ability to act in accordance with business rules and real-world support workflows remains an open challenge. Existing benchmarks primarily focus on tool usage or task completion, overlooking an agent's capacity to adhere to multi-step policies, navigate task dependencies, and remain robust to unpredictable user or environment behavior. In this work, we introduce JourneyBench, a benchmark designed to assess policy-aware agents in customer support. JourneyBench leverages graph representations to generate diverse, realistic support scenarios and proposes the User Journey Coverage Score, a novel metric to measure policy adherence. We evaluate multiple state-of-the-art LLMs using two agent designs: a Static-Prompt Agent (SPA) and a Dynamic-Prompt Agent (DPA) that explicitly models policy control. Across 703 conversations in three domains, we show that DPA significantly boosts policy adherence, even allowing smaller models like GPT-4o-mini to outperform more capable ones like GPT-4o. Our findings demonstrate the importance of structured orchestration and establish JourneyBench as a critical resource to advance AI-driven customer support beyond IVR-era limitations.

AI clones that imitate a specific person typically reproduce what the person says and how they sound, but not how they listen. We investigate whether adding multimodal listening behaviors gives such a clone more presence and authenticity. We integrated verbal backchannels and head nodding, driven by real-time prediction models, into an AI clone equipped with voice cloning and LLM-based responses. In a within-subjects study (N=35), adding these behaviors significantly improved the perceived attentiveness of the avatar, the sense of talking with the real person, and the feeling of co-presence. These results indicate that AI clone fidelity should extend beyond voice and response content to include interactive listening behavior.

We introduce TiCo, a time-controllable spoken dialogue model (SDM) that follows time-constrained instructions (e.g., "Please generate a response lasting about 15 seconds") and generates spoken responses with controllable duration. This capability is valuable for real-world spoken language systems such as voice assistants and interactive agents, where controlling response duration can improve interaction quality. However, despite their strong ability to generate natural spoken responses, existing models lack time awareness and struggle to follow duration-related instructions. To systematically evaluate this, we introduce TiCo-Bench, the first benchmark for time-controllable instruction following in SDMs, on which existing open-source and commercial models frequently fail to satisfy explicit time constraints. TiCo addresses this limitation by enabling an SDM to estimate elapsed speaking time during generation through Spoken Time Markers (STM) (e.g., <10.6 seconds>). These markers help the model maintain awareness of time and adjust the remaining content to meet the target duration. TiCo is post-trained efficiently without question-answer paired data, relying on self-generation and reinforcement learning with verifiable reward. Experimental results show that TiCo reduces duration error by 2.7x over its backbone and 1.6x over the strongest baseline, while preserving response quality.

As AI chatbots become ubiquitous, voice interaction presents a compelling way to enable rapid, high-bandwidth communication for both semantic and social signals. This has driven research into Large Audio Models (LAMs) to power voice-native experiences. However, aligning LAM development with user goals requires a clear understanding of user needs and preferences to establish reliable progress metrics. This study addresses these challenges by introducing an interactive approach to evaluate LAMs and collecting 7,500 LAM interactions from 484 participants. Through topic modeling of user queries, we identify primary use cases for audio interfaces. We then analyze user preference rankings and qualitative feedback to determine which models best align with user needs. Finally, we evaluate how static benchmarks predict interactive performance - our analysis reveals no individual benchmark strongly correlates with interactive results (tau leq 0.33 for all benchmarks). While combining multiple coarse-grained features yields modest predictive power (R^2=0.30), only two out of twenty datasets on spoken question answering and age prediction show significantly positive correlations. This suggests a clear need to develop LAM evaluations that better correlate with user preferences.

Prosodic cues can convey task-relevant information that alters the trajectory and outcome of a task-oriented dialogue, even when the words themselves remain unchanged. Yet existing benchmarks typically evaluate prosodic perception, response appropriateness, and task-oriented dialogue in isolation, making it difficult to test whether prosodic evidence changes downstream decisions. We introduce Hear2Act, a unified evaluation protocol for text and spoken assistants with 480 persona-grounded scenarios, hidden user concerns, and objectively verifiable outcomes. For each scenario, we keep the task and user needs fixed while varying whether the same concern is conveyed explicitly in words or primarily through prosody, and evaluate decisions under transcript, audio, and concern-state access. Using Hear2Act, we evaluate two audio-capable LLMs. Under Prosody-mediated feedback, adding audio to the transcript changes the average optimal-solution rate only from 14.6% to 15.3%. In contrast, when models infer the concern status from audio, represent it in text, and use it for next-action selection, the rate rises to 39.6%, close to 40.7% with the ground-truth state. This contrast, however, largely disappears under Explicit lexical feedback, where the concern is verbally mentioned in the utterance. Together, these results show that prosody matters when lexical evidence is insufficient, and that audio-capable LLMs can recover information from speech but do not reliably carry it into action without an explicit intermediate representation.

High-fidelity digital humans are increasingly used in interactive applications, yet achieving both visual realism and real-time responsiveness remains a major challenge. We present a high-fidelity, real-time conversational digital human system that seamlessly combines a visually realistic 3D avatar, persona-driven expressive speech synthesis, and knowledge-grounded dialogue generation. To support natural and timely interaction, we introduce an asynchronous execution pipeline that coordinates multi-modal components with minimal latency. The system supports advanced features such as wake word detection, emotionally expressive prosody, and highly accurate, context-aware response generation. It leverages novel retrieval-augmented methods, including history augmentation to maintain conversational flow and intent-based routing for efficient knowledge access. Together, these components form an integrated system that enables responsive and believable digital humans, suitable for immersive applications in communication, education, and entertainment.

Natural audio-visual interaction is emerging as an important interface for AI assistants, allowing users to communicate through speech and vision rather than carefully composed text prompts. However, existing benchmarks of interactive capabilities still focus primarily on response quality, leaving a more fundamental question underexplored: can a model correctly infer the user's underlying demand from complex multimodal interaction? Real-world user demands are often underspecified in speech and must be inferred from multimodal cues and dialogue history. This inference is further complicated by ambiguous or disfluent expression and noisy acoustic environments. Conversely, request-like speech may not constitute a demand to the assistant, leading to false triggers. We establish Omni Demand Understanding (ODU) as a distinct multimodal contextual inference problem: given an interaction stream, a model must detect whether a user demand is present and infer intent from multimodal and conversational context. ODU evaluates this capability along five dimensions, covering both single-turn and multi-turn interactions. We construct ODU-Bench using a challenge-driven taxonomy, taxonomy-guided agentic video generation, and human-recorded interactions, followed by media-grounded annotation and human verification. We evaluate 14 native MLLMs. Even the strongest, Gemini 3.1 Pro, recovers only 44.7% of key information that must be inferred from visual, acoustic, or conversational context. Moreover, 11 of the 14 models exhibit false-trigger rates above 50% on non-demand scenarios. These results reveal a systematic capability gap in current MLLMs' ability to infer contextual user demands. We hope ODU can establish the evaluation of a previously underexplored yet essential capability in multimodal interaction: correctly understanding user demands before generating an appropriate response.

Human conversation involves language, speech, and visual cues, with each medium providing complementary information. For instance, speech conveys a vibe or tone not fully captured by text alone. While multimodal LLMs focus on generating text responses from diverse inputs, less attention has been paid to generating natural and engaging speech. We propose a human-like agent that generates speech responses based on conversation mood and responsive style information. To achieve this, we build a novel MultiSensory Conversation dataset focused on speech to enable agents to generate natural speech. We then propose a multimodal LLM-based model for generating text responses and voice descriptions, which are used to generate speech covering paralinguistic information. Experimental results demonstrate the effectiveness of utilizing both visual and audio modalities in conversation to generate engaging speech. The source code is available in https://github.com/kimtaesu24/MSenC

A problem with many current Large Language Model (LLM) driven spoken dialogues is the response time. Some efforts such as Groq address this issue by lightning fast processing of the LLM, but we know from the cognitive psychology literature that in human-to-human dialogue often responses occur prior to the speaker completing their utterance. No amount of delay for LLM processing is acceptable if we wish to maintain human dialogue latencies. In this paper, we discuss methods for understanding an utterance in close to real time and generating a response so that the system can comply with human-level conversational turn delays. This means that the information content of the final part of the speaker's utterance is lost to the LLM. Using the Google NaturalQuestions (NQ) database, our results show GPT-4 can effectively fill in missing context from a dropped word at the end of a question over 60% of the time. We also provide some examples of utterances and the impacts of this information loss on the quality of LLM response in the context of an avatar that is currently under development. These results indicate that a simple classifier could be used to determine whether a question is semantically complete, or requires a filler phrase to allow a response to be generated within human dialogue time constraints.

Most speech large language models (SLMs) still process speech in an offline manner. They only start responding after they receive the complete speech segment. However, many real-world applications require streaming speech interaction, for which the audio continuously flows in and the machine is required to answer questions based on the so far received audio chunks. For example, a user may ask the system to continuously count how many times a person's name has been mentioned while they are speaking. We observe a lack of benchmarks and evaluation protocols for real-time speech interaction. Motivated by this, we propose LibriSpeech-Real-QA, a dataset and a benchmark for real-time speech interaction. We construct different types of real-time question-answer pairs from LibriSpeech to evaluate whether speech LLMs can identify target words in streaming audio. We evaluate several popular real-time commercial models and find that they still tend to respond only after the speech turn has finished. We demonstrate that we can enable a pretrained SLM to perform this task, where we explore several modeling designs and establish a solid baseline for future research.

Audio is an inherently interactive modality, yet today's Large Audio Language Models (LALMs) are offline, and streaming audio models each handle only a single task such as streaming ASR or voice chatting. It is time to unify them into one online LALM: a model that, through an always-on perceive-decide-respond loop, listens to sound, environment, and instructions in real time and reacts on the fly. We formalize this regime as the Audio Interaction Model, and realize it with Audio-Interaction, a unified streaming model that retains offline task execution while adding online general audio instruction following, from dialogue to full voice chatting, deciding when to respond from the semantics of the stream. To enable this, we propose SoundFlow, a framework that instantiates the perceive-decide-respond loop end to end, from data to training to deployment, through streaming-native data construction, comprehension-aware training, and asynchronous low-latency inference for stable real-time interaction. We further construct StreamAudio-2M, a 2.6M-item streaming corpus spanning 7 fundamental abilities and 28 sub-tasks, and Proactive-Sound-Bench for evaluating proactive audio intervention. Across 8 benchmarks, Audio-Interaction preserves competitive performance on mainstream audio tasks while unlocking capabilities inaccessible to offline LALMs, including real-time ASR, streaming audio instruction following, and proactive help.

In this work, we extend the instruction-tuned Llama-2 model with end-to-end general-purpose speech processing and reasoning abilities while maintaining the wide range of LLM capabilities, without using any carefully curated paired data. The proposed model can utilize audio prompts as a replacement for text and sustain a conversation. Such a model also has extended cross-modal capabilities such as being able to perform speech question answering, speech translation, and audio summarization amongst many other closed and open-domain tasks. This is unlike prior approaches in speech, in which LLMs are extended to handle audio for a limited number of pre-designated tasks. Experiments show that our end-to-end approach is on par with or outperforms a cascaded system (speech recognizer + LLM) in terms of modeling the response to a prompt. Furthermore, unlike a cascade, our approach shows the ability to interchange text and audio modalities and utilize the prior context in a conversation to provide better results.

The rapid advancement of large language models (LLMs) has accelerated the development of multi-modal models capable of vocal communication. Unlike text-based interactions, speech conveys rich and diverse information, including semantic content, acoustic variations, paralanguage cues, and environmental context. However, existing evaluations of speech interaction models predominantly focus on the quality of their textual responses, often overlooking critical aspects of vocal performance and lacking benchmarks with vocal-specific test instances. To address this gap, we propose VocalBench, a comprehensive benchmark designed to evaluate speech interaction models' capabilities in vocal communication. VocalBench comprises 9,400 carefully curated instances across four key dimensions: semantic quality, acoustic performance, conversational abilities, and robustness. It covers 16 fundamental skills essential for effective vocal interaction. Experimental results reveal significant variability in current model capabilities, each exhibiting distinct strengths and weaknesses, and provide valuable insights to guide future research in speech-based interaction systems. Code and evaluation instances are available at https://github.com/SJTU-OmniAgent/VocalBench.

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally interacting with the system while it is generating responses. To overcome these limitations, we adapt existing LLMs to duplex models so that these LLMs can listen for users while generating output and dynamically adjust themselves to provide users with instant feedback. % such as in response to interruptions. Specifically, we divide the queries and responses of conversations into several time slices and then adopt a time-division-multiplexing (TDM) encoding-decoding strategy to pseudo-simultaneously process these slices. Furthermore, to make LLMs proficient enough to handle real-time conversations, we build a fine-tuning dataset consisting of alternating time slices of queries and responses as well as covering typical feedback types in instantaneous interactions. Our experiments show that although the queries and responses of conversations are segmented into incomplete slices for processing, LLMs can preserve their original performance on standard benchmarks with a few fine-tuning steps on our dataset. Automatic and human evaluation indicate that duplex models make user-AI interactions more natural and human-like, and greatly improve user satisfaction compared to vanilla LLMs. Our duplex model and dataset will be released.

Recent advancements in spoken dialogue models, exemplified by systems like GPT-4o, have captured significant attention in the speech domain. Compared to traditional three-tier cascaded spoken dialogue models that comprise speech recognition (ASR), large language models (LLMs), and text-to-speech (TTS), modern spoken dialogue models exhibit greater intelligence. These advanced spoken dialogue models not only comprehend audio, music, and other speech-related features, but also capture stylistic and timbral characteristics in speech. Moreover, they generate high-quality, multi-turn speech responses with low latency, enabling real-time interaction through simultaneous listening and speaking capability. Despite the progress in spoken dialogue systems, there is a lack of comprehensive surveys that systematically organize and analyze these systems and the underlying technologies. To address this, we have first compiled existing spoken dialogue systems in the chronological order and categorized them into the cascaded and end-to-end paradigms. We then provide an in-depth overview of the core technologies in spoken dialogue models, covering aspects such as speech representation, training paradigm, streaming, duplex, and interaction capabilities. Each section discusses the limitations of these technologies and outlines considerations for future research. Additionally, we present a thorough review of relevant datasets, evaluation metrics, and benchmarks from the perspectives of training and evaluating spoken dialogue systems. We hope this survey will contribute to advancing both academic research and industrial applications in the field of spoken dialogue systems. The related material is available at https://github.com/jishengpeng/WavChat.

Despite end-to-end neural systems making significant progress in the last decade for task-oriented as well as chit-chat based dialogue systems, most dialogue systems rely on hybrid approaches which use a combination of rule-based, retrieval and generative approaches for generating a set of ranked responses. Such dialogue systems need to rely on a fallback mechanism to respond to out-of-domain or novel user queries which are not answerable within the scope of the dialog system. While, dialog systems today rely on static and unnatural responses like "I don't know the answer to that question" or "I'm not sure about that", we design a neural approach which generates responses which are contextually aware with the user query as well as say no to the user. Such customized responses provide paraphrasing ability and contextualization as well as improve the interaction with the user and reduce dialogue monotonicity. Our simple approach makes use of rules over dependency parses and a text-to-text transformer fine-tuned on synthetic data of question-response pairs generating highly relevant, grammatical as well as diverse questions. We perform automatic and manual evaluations to demonstrate the efficacy of the system.

Interactions with virtual assistants typically start with a trigger phrase followed by a command. In this work, we explore the possibility of making these interactions more natural by eliminating the need for a trigger phrase. Our goal is to determine whether a user addressed the virtual assistant based on signals obtained from the streaming audio recorded by the device microphone. We address this task by combining 1-best hypotheses and decoder signals from an automatic speech recognition system with acoustic representations from an audio encoder as input features to a large language model (LLM). In particular, we are interested in data and resource efficient systems that require only a small amount of training data and can operate in scenarios with only a single frozen LLM available on a device. For this reason, our model is trained on 80k or less examples of multimodal data using a combination of low-rank adaptation and prefix tuning. We compare the proposed system to unimodal baselines and show that the multimodal approach achieves lower equal-error-rates (EERs), while using only a fraction of the training data. We also show that low-dimensional specialized audio representations lead to lower EERs than high-dimensional general audio representations.

We present Speakerly, a new real-time voice-based writing assistance system that helps users with text composition across various use cases such as emails, instant messages, and notes. The user can interact with the system through instructions or dictation, and the system generates a well-formatted and coherent document. We describe the system architecture and detail how we address the various challenges while building and deploying such a system at scale. More specifically, our system uses a combination of small, task-specific models as well as pre-trained language models for fast and effective text composition while supporting a variety of input modes for better usability.

To date, the majority of video retrieval systems have been optimized for a "single-shot" scenario in which the user submits a query in isolation, ignoring previous interactions with the system. Recently, there has been renewed interest in interactive systems to enhance retrieval, but existing approaches are complex and deliver limited gains in performance. In this work, we revisit this topic and propose several simple yet effective baselines for interactive video retrieval via question-answering. We employ a VideoQA model to simulate user interactions and show that this enables the productive study of the interactive retrieval task without access to ground truth dialogue data. Experiments on MSR-VTT, MSVD, and AVSD show that our framework using question-based interaction significantly improves the performance of text-based video retrieval systems.

Full-duplex spoken dialogue models can listen and speak simultaneously, making them a promising architecture for natural conversation. However, current models are trained solely with supervised learning through token-level likelihood maximization, which does not directly optimize interaction-level behaviors, causing interactivity issues such as excessive silence and ill-timed turn-taking. Recent work has applied reinforcement learning (RL) to improve interactivity, but existing methods address only a limited set of interactive behaviors in their rewards. In this work, we propose a post-training alignment method that comprehensively improves the interactivity of full-duplex spoken dialogue models through RL. We address the four canonical axes of interactivity: pause handling, turn-taking, backchanneling, and user interruption. For each axis, we extract short audio segments from human conversation corpora and optimize the model with axis-specific reward functions. An extra LLM-based reward for response quality prevents semantic degradation. We apply our method to two open-source models, Moshi and PersonaPlex, demonstrating consistent improvements in interactivity on both offline evaluation with pre-recorded audio and real-time multi-turn dialogue evaluation.

We propose an open-source framework for Command-style dictation that addresses the gap between resource-intensive Online systems and high-latency Batch processing. Our approach uses Voice Activity Detection (VAD) to segment audio and transcribes these segments in parallel using Whisper models, enabling efficient multiplexing across audios. Unlike proprietary systems like SuperWhisper, this framework is also compatible with most ASR architectures, including widely used CTC-based models. Our multiplexing technique maximizes compute utilization in real-world settings, as demonstrated by its deployment in around 15% of India's courtrooms. Evaluations on live data show consistent latency reduction as user concurrency increases, compared to sequential batch processing. The live demonstration will showcase our open-sourced implementation and allow attendees to interact with it in real-time.

User Simulators play a pivotal role in training and evaluating task-oriented dialogue systems. Traditional user simulators typically rely on human-engineered agendas, resulting in generated responses that often lack diversity and spontaneity. Although large language models (LLMs) exhibit a remarkable capacity for generating coherent and contextually appropriate utterances, they may fall short when tasked with generating responses that effectively guide users towards their goals, particularly in dialogues with intricate constraints and requirements. This paper introduces DuetSim, a novel framework designed to address the intricate demands of task-oriented dialogues by leveraging LLMs. DuetSim stands apart from conventional approaches by employing two LLMs in tandem: one dedicated to response generation and the other focused on verification. This dual LLM approach empowers DuetSim to produce responses that not only exhibit diversity but also demonstrate accuracy and are preferred by human users. We validate the efficacy of our method through extensive experiments conducted on the MultiWOZ dataset, highlighting improvements in response quality and correctness, largely attributed to the incorporation of the second LLM. Our code is accessible at: https://github.com/suntea233/DuetSim.

Recent advancements in LLM agents are gradually shifting from reactive, text-based paradigms toward proactive, multimodal interaction. However, existing benchmarks primarily focus on reactive responses, overlooking the complexities of proactive intervention and monitoring. To bridge this gap, we introduce ProVoice-Bench, the first evaluation framework specifically designed for proactive voice agents, featuring four novel tasks. By leveraging a multi-stage data synthesis pipeline, we curate 1,182 high-quality samples for rigorous testing. Our evaluation of state-of-the-art Multimodal LLMs reveals a significant performance gap, particularly regarding over-triggering and reasoning capabilities. These findings highlight the limitations of current models and offer a roadmap for developing more natural, context-aware proactive agents.

We introduce LlamaPIE, the first real-time proactive assistant designed to enhance human conversations through discreet, concise guidance delivered via hearable devices. Unlike traditional language models that require explicit user invocation, this assistant operates in the background, anticipating user needs without interrupting conversations. We address several challenges, including determining when to respond, crafting concise responses that enhance conversations, leveraging knowledge of the user for context-aware assistance, and real-time, on-device processing. To achieve this, we construct a semi-synthetic dialogue dataset and propose a two-model pipeline: a small model that decides when to respond and a larger model that generates the response. We evaluate our approach on real-world datasets, demonstrating its effectiveness in providing helpful, unobtrusive assistance. User studies with our assistant, implemented on Apple Silicon M2 hardware, show a strong preference for the proactive assistant over both a baseline with no assistance and a reactive model, highlighting the potential of LlamaPie to enhance live conversations.

Real-time speech-to-speech (S2S) models excel at generating natural, low-latency conversational responses but often lack deep knowledge and semantic understanding. Conversely, cascaded systems combining automatic speech recognition, a text-based Large Language Model (LLM), and text-to-speech synthesis offer superior knowledge representation at the cost of high latency, which disrupts the flow of natural interaction. This paper introduces a novel hybrid architecture that bridges the gap between these two paradigms. Our framework processes user speech through an S2S transformer for immediate responsiveness while concurrently relaying the query to a powerful back-end LLM. The LLM's text-based response is then injected in real time to guide the S2S model's speech generation, effectively infusing its output with rich knowledge without the full latency penalty of a cascaded system. We evaluated our method using a speech-synthesized variant of the MT-Bench benchmark that consists of multi-turn question-answering sessions. The results demonstrate that our system substantially outperforms a baseline S2S model in response correctness, approaching that of a cascaded system, while maintaining a latency on par with the baseline.

Recent advances in video multimodal large language models (Video MLLMs) have significantly enhanced video understanding and multi-modal interaction capabilities. While most existing systems operate in a turn-based manner where the model can only reply after user turns, proactively deciding when to reply during video playback presents a promising yet challenging direction for real-time applications. In this work, we propose a novel text-to-text approach to proactive interaction, where the model autonomously determines whether to respond or remain silent at each turn based on dialogue history and visual context up to current frame of an streaming video. To overcome difficulties in previous methods such as manually tuning response decision thresholds and annotating precise reply times, we introduce a multi-turn RL based training method that encourages timely and accurate responses without requiring precise response time annotations. We train our model MMDuet2 on a dataset of 52k videos with two types of dialogues via SFT and RL. Experimental results demonstrate that MMDuet2 outperforms existing proactive Video MLLM baselines in response timing and quality, achieving state-of-the-art performance on the ProactiveVideoQA benchmark.

Current methods of building LLMs with voice interaction capabilities rely heavily on explicit text autoregressive generation before or during speech response generation to maintain content quality, which unfortunately brings computational overhead and increases latency in multi-turn interactions. To address this, we introduce IntrinsicVoic,e an LLM designed with intrinsic real-time voice interaction capabilities. IntrinsicVoice aims to facilitate the transfer of textual capabilities of pre-trained LLMs to the speech modality by mitigating the modality gap between text and speech. Our novelty architecture, GroupFormer, can reduce speech sequences to lengths comparable to text sequences while generating high-quality audio, significantly reducing the length difference between speech and text, speeding up inference, and alleviating long-text modeling issues. Additionally, we construct a multi-turn speech-to-speech dialogue dataset named \method-500k which includes nearly 500k turns of speech-to-speech dialogues, and a cross-modality training strategy to enhance the semantic alignment between speech and text. Experimental results demonstrate that IntrinsicVoice can generate high-quality speech response with latency lower than 100ms in multi-turn dialogue scenarios. Demos are available at https://instrinsicvoice.github.io/.

With the growing research focus on multimodal dialogue systems, the capability for proactive interaction is gradually gaining recognition. As an alternative to conventional turn-by-turn dialogue, users increasingly expect multimodal systems to be more initiative, for example, by autonomously determining the timing of multi-turn responses in real time during video playback. To facilitate progress in this emerging area, we introduce ProactiveBench, the first comprehensive benchmark to evaluate a system's ability to engage in proactive interaction. Since model responses are generated at varying timestamps, we further propose PAUC, the first metric that accounts for the temporal dynamics of model responses. This enables a more accurate evaluation of systems operating in proactive settings. Through extensive benchmarking of various baseline systems on ProactiveBench and a user study of human preferences, we show that PAUC is in better agreement with human preferences than traditional evaluation metrics, which typically only consider the textual content of responses. These findings demonstrate that PAUC provides a more faithful assessment of user experience in proactive interaction scenarios. Project homepage: https://github.com/yellow-binary-tree/ProactiveBench

Interactive Natural Language Processing (iNLP) has emerged as a novel paradigm within the field of NLP, aimed at addressing limitations in existing frameworks while aligning with the ultimate goals of artificial intelligence. This paradigm considers language models as agents capable of observing, acting, and receiving feedback iteratively from external entities. Specifically, language models in this context can: (1) interact with humans for better understanding and addressing user needs, personalizing responses, aligning with human values, and improving the overall user experience; (2) interact with knowledge bases for enriching language representations with factual knowledge, enhancing the contextual relevance of responses, and dynamically leveraging external information to generate more accurate and informed responses; (3) interact with models and tools for effectively decomposing and addressing complex tasks, leveraging specialized expertise for specific subtasks, and fostering the simulation of social behaviors; and (4) interact with environments for learning grounded representations of language, and effectively tackling embodied tasks such as reasoning, planning, and decision-making in response to environmental observations. This paper offers a comprehensive survey of iNLP, starting by proposing a unified definition and framework of the concept. We then provide a systematic classification of iNLP, dissecting its various components, including interactive objects, interaction interfaces, and interaction methods. We proceed to delve into the evaluation methodologies used in the field, explore its diverse applications, scrutinize its ethical and safety issues, and discuss prospective research directions. This survey serves as an entry point for researchers who are interested in this rapidly evolving area and offers a broad view of the current landscape and future trajectory of iNLP.

Voice agents face a fundamental tension: the reasoning, retrieval, and tool use that make foundation models capable are iterative and slow, while conversational interaction demands responses on a millisecond timescale. Smaller, real-time models meet the latency bar but cannot match foundation models on complex tasks, leaving current voice agents to trade away either responsiveness or capability. We introduce conversational infill, where a small talker model both immediately generates contextually grounded responses to hide the latency of an external reasoner model and fluently integrates streamed reasoner knowledge into its responses during inference. We curate a 290,571-example synthetic dataset spanning six domains and demonstrate that this task is learnable across seven widely used small language models ranging from 135M to 1.7B parameters. Our system implementation, ConvFill, sustains millisecond-level time-to-first-response while closing the accuracy gap to within 6.3% of the corresponding frontier reasoner performance. In a live user study (n=18) with talker deployments running on an Apple M2 SoC, participants rank ConvFill on par with frontier models overall, prefer it for retrieval-heavy tasks, and rate it significantly more responsive. These results show that conversational infill unlocks a new point on the latency-capability Pareto frontier, offering a practical path toward voice agents that are both responsive and highly capable. Code, models, and datasets are available at https://github.com/vysri/conversational-infill.

The growing capabilities of large language models and multimodal systems have spurred interest in voice-first AI assistants, yet existing benchmarks are inadequate for evaluating the full range of these systems' capabilities. We introduce VoiceAssistant-Eval, a comprehensive benchmark designed to assess AI assistants across listening, speaking, and viewing. VoiceAssistant-Eval comprises 10,497 curated examples spanning 13 task categories. These tasks include natural sounds, music, and spoken dialogue for listening; multi-turn dialogue, role-play imitation, and various scenarios for speaking; and highly heterogeneous images for viewing. To demonstrate its utility, we evaluate 21 open-source models and GPT-4o-Audio, measuring the quality of the response content and speech, as well as their consistency. The results reveal three key findings: (1) proprietary models do not universally outperform open-source models; (2) most models excel at speaking tasks but lag in audio understanding; and (3) well-designed smaller models can rival much larger ones. Notably, the mid-sized Step-Audio-2-mini (7B) achieves more than double the listening accuracy of LLaMA-Omni2-32B-Bilingual. However, challenges remain: multimodal (audio plus visual) input and role-play voice imitation tasks are difficult for current models, and significant gaps persist in robustness and safety alignment. VoiceAssistant-Eval identifies these gaps and establishes a rigorous framework for evaluating and guiding the development of next-generation AI assistants. Code and data will be released at https://mathllm.github.io/VoiceAssistantEval/ .

In this paper, we consider mimicking fictional characters as a promising direction for building engaging conversation models. To this end, we present a new practical task where only a few utterances of each fictional character are available to generate responses mimicking them. Furthermore, we propose a new method named Pseudo Dialog Prompting (PDP) that generates responses by leveraging the power of large-scale language models with prompts containing the target character's utterances. To better reflect the style of the character, PDP builds the prompts in the form of dialog that includes the character's utterances as dialog history. Since only utterances of the characters are available in the proposed task, PDP matches each utterance with an appropriate pseudo-context from a predefined set of context candidates using a retrieval model. Through human and automatic evaluation, we show that PDP generates responses that better reflect the style of fictional characters than baseline methods.

Real-time full-duplex speech models can listen while speaking, enabling natural interaction without rigid turn boundaries. Existing benchmarks evaluate turn-taking, interruption handling and multi-round dialogue, but largely centre on a designated user rather than an assistant participating in a shared conversation among several people. We introduce Duplex-MPE to evaluate when such an assistant should answer, remain silent or stop speaking. The benchmark contains 2,000 scenarios with three or four human speakers and one assistant, each paired across explicit and implicit addressing of the same request. Models receive continuous conversation audio without transcripts or supplied turn boundaries. Four scores measure fresh response initiation, answer accuracy, silence preservation and stopping when a human resolves a request. We evaluate five open-weight speech systems: MiniCPM-o 4.5, Moshi, FLM-Audio, Voila and Freeze-Omni. MiniCPM-o 4.5 leads on three scored capabilities, while frequent speech from other systems can coexist with inaccurate answers or failures to remain silent. A transcript-based Gemini 3.1 Pro reference responds 64.3 percentage points more often to explicit than implicit requests; paired tests detect no significant response-rate difference for the speech systems.

Open-domain dialogue systems aim to generate relevant, informative and engaging responses. Seq2seq neural response generation approaches do not have explicit mechanisms to control the content or style of the generated response, and frequently result in uninformative utterances. In this paper, we propose using a dialogue policy to plan the content and style of target responses in the form of an action plan, which includes knowledge sentences related to the dialogue context, targeted dialogue acts, topic information, etc. The attributes within the action plan are obtained by automatically annotating the publicly released Topical-Chat dataset. We condition neural response generators on the action plan which is then realized as target utterances at the turn and sentence levels. We also investigate different dialogue policy models to predict an action plan given the dialogue context. Through automated and human evaluation, we measure the appropriateness of the generated responses and check if the generation models indeed learn to realize the given action plans. We demonstrate that a basic dialogue policy that operates at the sentence level generates better responses in comparison to turn level generation as well as baseline models with no action plan. Additionally the basic dialogue policy has the added effect of controllability.

Since the advent of chatbots in the commercial sector, they have been widely employed in the customer service department. Typically, these commercial chatbots are retrieval-based, so they are unable to respond to queries absent in the provided dataset. On the contrary, generative chatbots try to create the most appropriate response, but are mostly unable to create a smooth flow in the customer-bot dialog. Since the client has few options left for continuing after receiving a response, the dialog becomes short. Through our work, we try to maximize the intelligence of a simple conversational agent so it can answer unseen queries, and generate follow-up questions or remarks. We have built a chatbot for a jewelry shop that finds the underlying objective of the customer's query by finding similarity of the input to patterns in the corpus. Our system features an audio input interface for clients, so they may speak to it in natural language. After converting the audio to text, we trained the model to extract the intent of the query, to find an appropriate response and to speak to the client in a natural human voice. To gauge the system's performance, we used performance metrics such as Recall, Precision and F1 score.

In this paper, we present Duplex Conversation, a multi-turn, multimodal spoken dialogue system that enables telephone-based agents to interact with customers like a human. We use the concept of full-duplex in telecommunication to demonstrate what a human-like interactive experience should be and how to achieve smooth turn-taking through three subtasks: user state detection, backchannel selection, and barge-in detection. Besides, we propose semi-supervised learning with multimodal data augmentation to leverage unlabeled data to increase model generalization. Experimental results on three sub-tasks show that the proposed method achieves consistent improvements compared with baselines. We deploy the Duplex Conversation to Alibaba intelligent customer service and share lessons learned in production. Online A/B experiments show that the proposed system can significantly reduce response latency by 50%.

Existing datasets for audio understanding primarily focus on single-turn interactions (i.e. audio captioning, audio question answering) for describing audio in natural language, thus limiting understanding audio via interactive dialogue. To address this gap, we introduce Audio Dialogues: a multi-turn dialogue dataset containing 163.8k samples for general audio sounds and music. In addition to dialogues, Audio Dialogues also has question-answer pairs to understand and compare multiple input audios together. Audio Dialogues leverages a prompting-based approach and caption annotations from existing datasets to generate multi-turn dialogues using a Large Language Model (LLM). We evaluate existing audio-augmented large language models on our proposed dataset to demonstrate the complexity and applicability of Audio Dialogues. Our code for generating the dataset will be made publicly available. Detailed prompts and generated dialogues can be found on the demo website https://audiodialogues.github.io/.

This paper presents VoiceLDM, a model designed to produce audio that accurately follows two distinct natural language text prompts: the description prompt and the content prompt. The former provides information about the overall environmental context of the audio, while the latter conveys the linguistic content. To achieve this, we adopt a text-to-audio (TTA) model based on latent diffusion models and extend its functionality to incorporate an additional content prompt as a conditional input. By utilizing pretrained contrastive language-audio pretraining (CLAP) and Whisper, VoiceLDM is trained on large amounts of real-world audio without manual annotations or transcriptions. Additionally, we employ dual classifier-free guidance to further enhance the controllability of VoiceLDM. Experimental results demonstrate that VoiceLDM is capable of generating plausible audio that aligns well with both input conditions, even surpassing the speech intelligibility of the ground truth audio on the AudioCaps test set. Furthermore, we explore the text-to-speech (TTS) and zero-shot text-to-audio capabilities of VoiceLDM and show that it achieves competitive results. Demos and code are available at https://voiceldm.github.io.

While large language models excel at following explicit instructions, they often struggle with ambiguous or incomplete user requests, defaulting to verbose, generic responses rather than seeking clarification. We introduce InfoQuest, a multi-turn chat benchmark designed to evaluate how dialogue agents handle hidden context in open-ended user requests. The benchmark presents intentionally ambiguous scenarios that require models to engage in information-seeking dialogue through clarifying questions before providing appropriate responses. Our evaluation of both open and closed-source models reveals that while proprietary models generally perform better, all current assistants struggle with effectively gathering critical information, often requiring multiple turns to infer user intent and frequently defaulting to generic responses without proper clarification. We provide a systematic methodology for generating diverse scenarios and evaluating models' information-seeking capabilities, offering insights into the current limitations of language models in handling ambiguous requests through multi-turn interactions.

Multimodal language models that process both text and speech have a potential for applications in spoken dialogue systems. However, current models face two major challenges in response generation latency: (1) generating a spoken response requires the prior generation of a written response, and (2) speech sequences are significantly longer than text sequences. This study addresses these issues by extending the input and output sequences of the language model to support the parallel generation of text and speech. Our experiments on spoken question answering tasks demonstrate that our approach improves latency while maintaining the quality of response content. Additionally, we show that latency can be further reduced by generating speech in multiple sequences. Demo samples are available at https://rinnakk.github.io/research/publications/PSLM.

While voice user interfaces offer increased accessibility due to hands-free and eyes-free interactions, older adults often have challenges such as constructing structured requests and perceiving how such devices operate. Voice-first user interfaces have the potential to address these challenges by enabling multimodal interactions. Standalone voice + touchscreen Voice Assistants (VAs), such as Echo Show, are specific types of devices that adopt such interfaces and are gaining popularity. However, the affordances of the additional touchscreen for older adults are unknown. Through a 40-day real-world deployment with older adults living independently, we present a within-subjects study (N = 16; age M = 82.5, SD = 7.77, min. = 70, max. = 97) to understand how a built-in touchscreen might benefit older adults during device setup, conducting self-report diary survey, and general uses. We found that while participants appreciated the visual outputs, they still preferred to respond via speech instead of touch. We identified six design implications that can inform future innovations of senior-friendly VAs for managing healthcare and improving quality of life.

Recent researches on video large language models (VideoLLM) predominantly focus on model architectures and training datasets, leaving the interaction format between the user and the model under-explored. In existing works, users often interact with VideoLLMs by using the entire video and a query as input, after which the model generates a response. This interaction format constrains the application of VideoLLMs in scenarios such as live-streaming comprehension where videos do not end and responses are required in a real-time manner, and also results in unsatisfactory performance on time-sensitive tasks that requires localizing video segments. In this paper, we focus on a video-text duet interaction format. This interaction format is characterized by the continuous playback of the video, and both the user and the model can insert their text messages at any position during the video playback. When a text message ends, the video continues to play, akin to the alternative of two performers in a duet. We construct MMDuetIT, a video-text training dataset designed to adapt VideoLLMs to video-text duet interaction format. We also introduce the Multi-Answer Grounded Video Question Answering (MAGQA) task to benchmark the real-time response ability of VideoLLMs. Trained on MMDuetIT, MMDuet demonstrates that adopting the video-text duet interaction format enables the model to achieve significant improvements in various time-sensitive tasks (76% CIDEr on YouCook2 dense video captioning, 90\% mAP on QVHighlights highlight detection and 25% R@0.5 on Charades-STA temporal video grounding) with minimal training efforts, and also enable VideoLLMs to reply in a real-time manner as the video plays. Code, data and demo are available at: https://github.com/yellow-binary-tree/MMDuet.

Indirect User Requests (IURs), such as "It's cold in here" instead of "Could you please increase the temperature?" are common in human-human task-oriented dialogue and require world knowledge and pragmatic reasoning from the listener. While large language models (LLMs) can handle these requests effectively, smaller models deployed on virtual assistants often struggle due to resource constraints. Moreover, existing task-oriented dialogue benchmarks lack sufficient examples of complex discourse phenomena such as indirectness. To address this, we propose a set of linguistic criteria along with an LLM-based pipeline for generating realistic IURs to test natural language understanding (NLU) and dialogue state tracking (DST) models before deployment in a new domain. We also release IndirectRequests, a dataset of IURs based on the Schema Guided Dialog (SGD) corpus, as a comparative testbed for evaluating the performance of smaller models in handling indirect requests.

Recently, instruction-following audio-language models have received broad attention for human-audio interaction. However, the absence of benchmarks capable of evaluating audio-centric interaction capabilities has impeded advancements in this field. Previous models primarily focus on assessing different fundamental tasks, such as Automatic Speech Recognition (ASR), and lack an assessment of the open-ended generative capabilities centered around audio. Thus, it is challenging to track the progression in the Large Audio-Language Models (LALMs) domain and to provide guidance for future improvement. In this paper, we introduce AIR-Bench (Audio InstRuction Benchmark), the first benchmark designed to evaluate the ability of LALMs to understand various types of audio signals (including human speech, natural sounds, and music), and furthermore, to interact with humans in the textual format. AIR-Bench encompasses two dimensions: foundation and chat benchmarks. The former consists of 19 tasks with approximately 19k single-choice questions, intending to inspect the basic single-task ability of LALMs. The latter one contains 2k instances of open-ended question-and-answer data, directly assessing the comprehension of the model on complex audio and its capacity to follow instructions. Both benchmarks require the model to generate hypotheses directly. We design a unified framework that leverages advanced language models, such as GPT-4, to evaluate the scores of generated hypotheses given the meta-information of the audio. Experimental results demonstrate a high level of consistency between GPT-4-based evaluation and human evaluation. By revealing the limitations of existing LALMs through evaluation results, AIR-Bench can provide insights into the direction of future research.

We present a generative dialogue system capable of operating in a full-duplex manner, allowing for seamless interaction. It is based on a large language model (LLM) carefully aligned to be aware of a perception module, a motor function module, and the concept of a simple finite state machine (called neural FSM) with two states. The perception and motor function modules operate in tandem, allowing the system to speak and listen to the user simultaneously. The LLM generates textual tokens for inquiry responses and makes autonomous decisions to start responding to, wait for, or interrupt the user by emitting control tokens to the neural FSM. All these tasks of the LLM are carried out as next token prediction on a serialized view of the dialogue in real-time. In automatic quality evaluations simulating real-life interaction, the proposed system reduces the average conversation response latency by more than threefold compared with LLM-based half-duplex dialogue systems while responding within less than 500 milliseconds in more than 50% of evaluated interactions. Running an LLM with only 8 billion parameters, our system exhibits an 8% higher interruption precision rate than the best available commercial LLM for voice-based dialogue.

Multimodal chatbots have become one of the major topics for dialogue systems in both research community and industry. Recently, researchers have shed light on the multimodality of responses as well as dialogue contexts. This work explores how a dialogue system can output responses in various modalities such as text and image. To this end, we first formulate a multimodal dialogue response retrieval task for retrieval-based systems as the combination of three subtasks. We then propose three integration methods based on a two-step approach and an end-to-end approach, and compare the merits and demerits of each method. Experimental results on two datasets demonstrate that the end-to-end approach achieves comparable performance without an intermediate step in the two-step approach. In addition, a parameter sharing strategy not only reduces the number of parameters but also boosts performance by transferring knowledge across the subtasks and the modalities.

Recent advancements in multi-turn voice interaction models have improved user-model communication. However, while closed-source models effectively retain and recall past utterances, whether open-source models share this ability remains unexplored. To fill this gap, we systematically evaluate how well open-source interaction models utilize past utterances using ContextDialog, a benchmark we proposed for this purpose. Our findings show that speech-based models have more difficulty than text-based ones, especially when recalling information conveyed in speech, and even with retrieval-augmented generation, models still struggle with questions about past utterances. These insights highlight key limitations in open-source models and suggest ways to improve memory retention and retrieval robustness.

Many moments in the real world do not wait for a user to ask. A fire starts on a security monitor, an expression flickers across a video call, or a product a viewer wants flashes by in a livestream. Yet today's large models remain mostly turn-based by design: they answer only when addressed, and even video-call apps that appear interactive still operate as question-answer systems, reacting only when polled or prompted. We argue for a different paradigm: a model that is present in the world like a person. It continuously watches what is happening now, decides on its own whether to speak or stay silent, interacts in real time, and delegates to a background model when the problem is hard. To advance interaction models and their adoption across domains, we make two fully open-sourced contributions. First, we release JoyAI-VL-Interaction, an 8B-scale, vision-first VL-interaction model. The model makes the response decision internally, choosing each second to stay silent, respond, or delegate to a background model, and it excels at vision-triggered responsiveness and time awareness. We pair it with a transferable training recipe, from which capabilities we never trained for emerge, such as guiding a shopper through changing app screens or improvising a lecture from a slide deck. Second, we release a complete, deployable system built around that model. The system streams any ongoing video into the model, making it genuinely present in the world. All other components are pluggable, including ASR/TTS modules, memory, visualization UI, and a background brain that can connect to any API or agent. Across six real-world scenarios, human raters prefer JoyAI-VL-Interaction over the in-app video-call assistants of Doubao and Gemini by a wide margin. To our knowledge, this is the first open, vision-driven interaction model released together with its training recipe, data, and complete deployable system.

Achieving natural full-duplex interaction in spoken dialogue systems (SDS) remains a challenge due to the difficulty of accurately detecting user interruptions. Current solutions are polarized between "trigger-happy" VAD-based methods that misinterpret backchannels and robust end-to-end models that exhibit unacceptable response delays. Moreover, the absence of real-world benchmarks and holistic metrics hinders progress in the field. This paper presents a comprehensive frame-work to overcome these limitations. We first introduce SID-Bench, the first benchmark for semantic-aware interruption detection built entirely from real-world human dialogues. To provide a rigorous assessment of the responsiveness-robustness trade-off, we propose the Average Penalty Time (APT) metric, which assigns a temporal cost to both false alarms and late responses. Building on this framework, we design an LLM-based detection model optimized through a novel training paradigm to capture subtle semantic cues of intent. Experimental results show that our model significantly outperforms mainstream baselines, achieving a nearly threefold reduction in APT. By successfully resolving the long-standing tension between speed and stability, our work establishes a new state-of-the-art for intelligent interruption handling in SDS. To facilitate future research, SID-Bench and the associated code are available at: https://github.com/xkx-hub/SID-bench.

In-Car Conversational Question Answering (ConvQA) systems significantly enhance user experience by enabling seamless voice interactions. However, assessing their accuracy and reliability remains a challenge. This paper explores the use of Large Language Models (LLMs) alongside advanced prompting techniques and agent-based methods to evaluate the extent to which ConvQA system responses adhere to user utterances. The focus lies on contextual understanding and the ability to provide accurate venue recommendations considering user constraints and situational context. To evaluate utterance-response coherence using an LLM, we synthetically generate user utterances accompanied by correct and modified failure-containing system responses. We use input-output, chain-of-thought, self-consistency prompting, and multi-agent prompting techniques with 13 reasoning and non-reasoning LLMs of varying sizes and providers, including OpenAI, DeepSeek, Mistral AI, and Meta. We evaluate our approach on a case study involving restaurant recommendations. The most substantial improvements occur for small non-reasoning models when applying advanced prompting techniques, particularly multi-agent prompting. However, reasoning models consistently outperform non-reasoning models, with the best performance achieved using single-agent prompting with self-consistency. Notably, DeepSeek-R1 reaches an F1-score of 0.99 at a cost of 0.002 USD per request. Overall, the best balance between effectiveness and cost-time efficiency is reached with the non-reasoning model DeepSeek-V3. Our findings show that LLM-based evaluation offers a scalable and accurate alternative to traditional human evaluation for benchmarking contextual understanding in ConvQA systems.

We present Beamforming-LLM, a system that enables users to semantically recall conversations they may have missed in multi-speaker environments. The system combines spatial audio capture using a microphone array with retrieval-augmented generation (RAG) to support natural language queries such as, "What did I miss when I was following the conversation on dogs?" Directional audio streams are separated using beamforming, transcribed with Whisper, and embedded into a vector database using sentence encoders. Upon receiving a user query, semantically relevant segments are retrieved, temporally aligned with non-attended segments, and summarized using a lightweight large language model (GPT-4o-mini). The result is a user-friendly interface that provides contrastive summaries, spatial context, and timestamped audio playback. This work lays the foundation for intelligent auditory memory systems and has broad applications in assistive technology, meeting summarization, and context-aware personal spatial computing.

We present Voice Evaluation of Reasoning Ability (VERA), a benchmark for evaluating reasoning ability in voice-interactive systems under real-time conversational constraints. VERA comprises 2,931 voice-native episodes derived from established text benchmarks and organized into five tracks (Math, Web, Science, Long-Context, Factual). Each item is adapted for speech interaction while preserving reasoning difficulty. VERA enables direct text-voice comparison within model families and supports analysis of how architectural choices affect reliability. We assess 12 contemporary voice systems alongside strong text baselines and observe large, consistent modality gaps: on competition mathematics a leading text model attains 74.8% accuracy while its voice counterpart reaches 6.1%; macro-averaged across tracks the best text models achieve 54.0% versus 11.3% for voice. Latency-accuracy analyses reveal a low-latency plateau, where fast voice systems cluster around ~10% accuracy, while approaching text performance requires sacrificing real-time interaction. Diagnostic experiments indicate that common mitigations are insufficient. Increasing "thinking time" yields negligible gains; a decoupled cascade that separates reasoning from narration improves accuracy but still falls well short of text and introduces characteristic grounding/consistency errors. Failure analyses further show distinct error signatures across native streaming, end-to-end, and cascade designs. VERA provides a reproducible testbed and targeted diagnostics for architectures that decouple thinking from speaking, offering a principled way to measure progress toward real-time voice assistants that are both fluent and reliably reasoned.

Interactions with virtual assistants typically start with a predefined trigger phrase followed by the user command. To make interactions with the assistant more intuitive, we explore whether it is feasible to drop the requirement that users must begin each command with a trigger phrase. We explore this task in three ways: First, we train classifiers using only acoustic information obtained from the audio waveform. Second, we take the decoder outputs of an automatic speech recognition (ASR) system, such as 1-best hypotheses, as input features to a large language model (LLM). Finally, we explore a multimodal system that combines acoustic and lexical features, as well as ASR decoder signals in an LLM. Using multimodal information yields relative equal-error-rate improvements over text-only and audio-only models of up to 39% and 61%. Increasing the size of the LLM and training with low-rank adaption leads to further relative EER reductions of up to 18% on our dataset.

Responding with multi-modal content has been recognized as an essential capability for an intelligent conversational agent. In this paper, we introduce the MMDialog dataset to better facilitate multi-modal conversation. MMDialog is composed of a curated set of 1.08 million real-world dialogues with 1.53 million unique images across 4,184 topics. MMDialog has two main and unique advantages. First, it is the largest multi-modal conversation dataset by the number of dialogues by 88x. Second, it contains massive topics to generalize the open-domain. To build engaging dialogue system with this dataset, we propose and normalize two response producing tasks based on retrieval and generative scenarios. In addition, we build two baselines for above tasks with state-of-the-art techniques and report their experimental performance. We also propose a novel evaluation metric MM-Relevance to measure the multi-modal responses. Our dataset and scripts are available in https://github.com/victorsungo/MMDialog.

Natural spoken interaction requires more than streaming ASR, language generation, and speech synthesis: a system must react to overlap without canceling on every acknowledgment, prepare a response before a turn is certain, and ensure canceled audio cannot enter conversation history. We present Voice-Light, a full-duplex cascaded voice agent that combines immediate acoustic onset, a causal adapter sharing a streaming ASR encoder, reversible playback control, and private speculative response generation. Structured tool calls execute concurrently with audible bridge speech, while browser acknowledgments make rendered audio authoritative for durable history. Locked evaluation on 1,673 real-conversation silence candidates found that an earlier learned completion checkpoint preserved a 2.70% false-cutoff rate but reached only 12.53% end-of-turn recall, compared with 95.60% for a Silero timing policy. The deployed system therefore retains a hybrid controller rather than claiming a learned-policy replacement. Across three unscripted operator-run microphone sessions, 36 measured response turns had a 758 ms median from final VAD endpoint to first server audio; 21 turns were below 800 ms. These sessions are an instrumented case study, not a controlled user evaluation. We release the synthetic data, model artifacts, evaluation code and summaries, source code, and deployment configuration supporting the result.

Recent Omni-multimodal Large Language Models show promise in unified audio, vision, and text modeling. However, streaming audio-video understanding remains challenging, as existing approaches suffer from disjointed capabilities: they typically exhibit incomplete modality support or lack autonomous proactive monitoring. To address this, we present ROMA, a real-time omni-multimodal assistant for unified reactive and proactive interaction. ROMA processes continuous inputs as synchronized multimodal units, aligning dense audio with discrete video frames to handle granularity mismatches. For online decision-making, we introduce a lightweight speak head that decouples response initiation from generation to ensure precise triggering without task conflict. We train ROMA with a curated streaming dataset and a two-stage curriculum that progressively optimizes for streaming format adaptation and proactive responsiveness. To standardize the fragmented evaluation landscape, we reorganize diverse benchmarks into a unified suite covering both proactive (alert, narration) and reactive (QA) settings. Extensive experiments across 12 benchmarks demonstrate ROMA achieves state-of-the-art performance on proactive tasks while competitive in reactive settings, validating its robustness in unified real-time omni-multimodal understanding.

A demonstration of a real-time and continuous turn-taking prediction system is presented. The system is based on a voice activity projection (VAP) model, which directly maps dialogue stereo audio to future voice activities. The VAP model includes contrastive predictive coding (CPC) and self-attention transformers, followed by a cross-attention transformer. We examine the effect of the input context audio length and demonstrate that the proposed system can operate in real-time with CPU settings, with minimal performance degradation.

This paper explores the potential of constructing an AI spoken dialogue system that "thinks how to respond" and "thinks how to speak" simultaneously, which more closely aligns with the human speech production process compared to the current cascade pipeline of independent chatbot and Text-to-Speech (TTS) modules. We hypothesize that Large Language Models (LLMs) with billions of parameters possess significant speech understanding capabilities and can jointly model dialogue responses and linguistic features. We conduct two sets of experiments: 1) Prosodic structure prediction, a typical front-end task in TTS, demonstrating the speech understanding ability of LLMs, and 2) Further integrating dialogue response and a wide array of linguistic features using a unified encoding format. Our results indicate that the LLM-based approach is a promising direction for building unified spoken dialogue systems.

Large language models (LLMs) are increasingly seen as assistants, copilots, and consultants, capable of supporting a wide range of tasks through natural conversation. However, most systems remain constrained by a linear request-response format that often makes interactions inefficient in multi-turn, information-dense, and exploratory tasks. To address these limitations, we propose Generative Interfaces for Language Models, a paradigm in which LLMs respond to user queries by proactively generating user interfaces (UIs) that enable more adaptive and interactive engagement. Our framework leverages structured interface-specific representations and iterative refinements to translate user queries into task-specific UIs. For systematic evaluation, we introduce a multidimensional assessment framework that compares generative interfaces with traditional chat-based ones across diverse tasks, interaction patterns, and query types, capturing functional, interactive, and emotional aspects of user experience. Results show that generative interfaces consistently outperform conversational ones, with humans preferring them in over 70% of cases. These findings clarify when and why users favor generative interfaces, paving the way for future advancements in human-AI interaction.

This paper summarizes our contributions to the document-grounded dialog tasks at the 9th and 10th Dialog System Technology Challenges (DSTC9 and DSTC10). In both iterations the task consists of three subtasks: first detect whether the current turn is knowledge seeking, second select a relevant knowledge document, and third generate a response grounded on the selected document. For DSTC9 we proposed different approaches to make the selection task more efficient. The best method, Hierarchical Selection, actually improves the results compared to the original baseline and gives a speedup of 24x. In the DSTC10 iteration of the task, the challenge was to adapt systems trained on written dialogs to perform well on noisy automatic speech recognition transcripts. Therefore, we proposed data augmentation techniques to increase the robustness of the models as well as methods to adapt the style of generated responses to fit well into the proceeding dialog. Additionally, we proposed a noisy channel model that allows for increasing the factuality of the generated responses. In addition to summarizing our previous contributions, in this work, we also report on a few small improvements and reconsider the automatic evaluation metrics for the generation task which have shown a low correlation to human judgments.

Training dialog policies for speech-based virtual assistants requires a plethora of conversational data. The data collection phase is often expensive and time consuming due to human involvement. To address this issue, a common solution is to build user simulators for data generation. For the successful deployment of the trained policies into real world domains, it is vital that the user simulator mimics realistic conditions. In particular, speech-based assistants are heavily affected by automatic speech recognition and language understanding errors, hence the user simulator should be able to simulate similar errors. In this paper, we review the existing error simulation methods that induce errors at audio, phoneme, text, or semantic level; and conduct detailed comparisons between the audio-level and text-level methods. In the process, we improve the existing text-level method by introducing confidence score prediction and out-of-vocabulary word mapping. We also explore the impact of audio-level and text-level methods on learning a simple clarification dialog policy to recover from errors to provide insight on future improvement for both approaches.

Large language models (LLMs) can reshape information processing by handling data analysis, visualization, and interpretation in an interactive, context-aware dialogue with users, including voice interaction, while maintaining high performance. In this article, we present Talk2Data, a multimodal LLM-driven conversational agent for intuitive data exploration. The system lets users query datasets with voice or text instructions and receive answers as plots, tables, statistics, or spoken explanations. Built on LLMs, the suggested design combines OpenAI Whisper automatic speech recognition (ASR) system, Qwen-coder code generation LLM/model, custom sandboxed execution tools, and Coqui library for text-to-speech (TTS) within an agentic orchestration loop. Unlike text-only analysis tools, it adapts responses across modalities and supports multi-turn dialogues grounded in dataset context. In an evaluation of 48 tasks on three datasets, our prototype achieved 95.8% accuracy with model-only generation time under 1.7 seconds (excluding ASR and execution time). A comparison across five LLM sizes (1.5B-32B) revealed accuracy-latency-cost trade-offs, with a 7B model providing the best balance for interactive use. By routing between conversation with user and code execution, constrained to a transparent sandbox, with simultaneously grounding prompts in schema-level context, the Talk2Data agent reliably retrieves actionable insights from tables while making computations verifiable. In the article, except for the Talk2Data agent itself, we discuss implications for human-data interaction, trust in LLM-driven analytics, and future extensions toward large-scale multimodal assistants.

The adoption of pre-trained language models in task-oriented dialogue systems has resulted in significant enhancements of their text generation abilities. However, these architectures are slow to use because of the large number of trainable parameters and can sometimes fail to generate diverse responses. To address these limitations, we propose two models with auxiliary tasks for response selection - (1) distinguishing distractors from ground truth responses and (2) distinguishing synthetic responses from ground truth labels. They achieve state-of-the-art results on the MultiWOZ 2.1 dataset with combined scores of 107.5 and 108.3 and outperform a baseline with three times more parameters. We publish reproducible code and checkpoints and discuss the effects of applying auxiliary tasks to T5-based architectures.

Users interacting with voice assistants today need to phrase their requests in a very specific manner to elicit an appropriate response. This limits the user experience, and is partly due to the lack of reasoning capabilities of dialogue platforms and the hand-crafted rules that require extensive labor. One possible way to improve user experience and relieve the manual efforts of designers is to build an end-to-end dialogue system that can do reasoning itself while perceiving user's utterances. In this work, we propose a novel method to incorporate the knowledge reasoning capability into dialogue systems in a more scalable and generalizable manner. Our proposed method allows a single transformer model to directly walk on a large-scale knowledge graph to generate responses. To the best of our knowledge, this is the first work to have transformer models generate responses by reasoning over differentiable knowledge graphs. We investigate the reasoning abilities of the proposed method on both task-oriented and domain-specific chit-chat dialogues. Empirical results show that this method can effectively and efficiently incorporate a knowledge graph into a dialogue system with fully-interpretable reasoning paths.

GPT-4o, an all-encompassing model, represents a milestone in the development of large multi-modal language models. It can understand visual, auditory, and textual modalities, directly output audio, and support flexible duplex interaction. Models from the open-source community often achieve some functionalities of GPT-4o, such as visual understanding and voice chat. Nevertheless, training a unified model that incorporates all modalities is challenging due to the complexities of multi-modal data, intricate model architectures, and training processes. In this paper, we introduce Mini-Omni2, a visual-audio assistant capable of providing real-time, end-to-end voice responses to visoin and audio queries. By integrating pretrained visual and auditory encoders, Mini-Omni2 maintains performance in individual modalities. We propose a three-stage training process to align modalities, allowing the language model to handle multi-modal inputs and outputs after training on a limited dataset. For interaction, we introduce a command-based interruption mechanism, enabling more flexible interaction with users. To the best of our knowledge, Mini-Omni2 is one of the closest reproductions of GPT-4o, which have similar form of functionality, and we hope it can offer valuable insights for subsequent research.

Full-duplex speech large language models (LLMs) enable low-latency, natural voice interaction. However, real-world agents must also use tools and perform deliberative reasoning-operations whose variable latency and computational cost conflict with the stringent timing requirements of real-time conversation. To reconcile these demands, we propose SALMONN-duo, an adaptive dual-system voice agent inspired by dual-process theories of cognition. SALMONN-duo separates real-time interaction from deliberative computation by pairing an always-on, fast-thinking full-duplex speech LLM (system 1) with a powerful asynchronous slow-thinking LLM agent (system 2). Beyond handling real-time interaction, system 1 learns when to answer directly and when to delegate, remaining responsive during backend execution and seamlessly integrating returned information into the ongoing dialogue without exposing tool traces or losing conversational context. Evaluations on single-turn spoken question answering (QA) and multi-turn conversations demonstrate that adaptive delegation substantially improves accuracy on knowledge-intensive and multi-hop reasoning questions, while knowledge-boundary-aware training avoids unnecessary system 2 invocations. On a customized version of τ-Voice, SALMONN-duo further demonstrates its ability to complete environment-grounded, policy-constrained tasks through multi-turn interactions in realistic business scenarios. Finally, cost-aware reinforcement learning further enhances the trade-off between task performance and backend usage across the QA and conversation tasks, while improving task success and response safety on τ-Voice with an acceptable increase in the delegation rate.

Full-duplex voice interaction allows users and agents to speak simultaneously with controllable barge-in, enabling lifelike assistants and customer service. Existing solutions are either end-to-end, difficult to design and hard to control, or modular pipelines governed by turn-taking controllers that ease upgrades and per-module optimization; however, prior modular frameworks depend on non-open components and external providers, limiting holistic optimization. In this work, we present a complete, practical full-duplex voice interaction system comprising a turn-taking controller, an interaction module, and a dialogue manager. The controller integrates streaming personalized VAD (pVAD) to suppress false barge-ins from noise and non-primary speakers, precisely timestamp primary-speaker segments, and explicitly enable primary-speaker barge-ins; a semantic end-of-turn detector improves stop decisions. It upgrades heterogeneous half-duplex pipelines, cascaded, semi-cascaded, and speech-to-speech, to full duplex. Using internal models, we implement cascaded and semi-cascaded variants; the semi-cascaded one captures emotional and paralinguistic cues, yields more coherent responses, lowers latency and error propagation, and improves robustness. A dialogue manager extends capabilities via tool invocation and context management. We also propose three system-level metrics, barge-in, end-of-turn detection accuracy, and end-to-end latency, to assess naturalness, control accuracy, and efficiency. Experiments show fewer false interruptions, more accurate semantic ends, and lower latency approaching industrial systems, enabling robust, natural, real-time full-duplex interaction. Demos: https://fireredteam.github.io/demos/firered_chat.

A capable voice assistant must do more than recognize words; it must understand requests, reason over context, sustain conversations, and act through tools. We present Apriel Voice 27B Preview, an open speech-language model that unifies these capabilities within a shared reasoning backbone while retaining text and image input modalities. Built on the post-trained Gemma 4 26B-A4B checkpoint, Apriel Voice directly processes speech and generates both responses and tool calls without requiring a separate dialogue model. We introduce a two-stage training procedure to adapt the model to speech. The first stage establishes the speech interface, while the second jointly adapts the projector and backbone through supervised fine-tuning, text replay, and source-dependent cross-entropy and forward Kullback--Leibler divergence supervision. Automatically constructed speech-conditioned dialogues provide conversational training data, while local teacher serving, overlapping teacher and student computation, and fused full-vocabulary losses enable efficient online distillation. In thinking mode, Apriel Voice achieves a score of 98.90 on Big Bench Audio, 81.13 on Speech-BFCL, and a task success rate of 65.51% on τ-Voice, with a mean latency of 1.91 seconds. It also achieves 51.27% English EVA accuracy and 74.13% experience pass@1. Finally, we deploy Apriel Voice 27B Preview on a custom serving platform to support interactive voice interactions.

This research aims to explore various methods for assessing user feedback in mixed-initiative conversational search (CS) systems. While CS systems enjoy profuse advancements across multiple aspects, recent research fails to successfully incorporate feedback from the users. One of the main reasons for that is the lack of system-user conversational interaction data. To this end, we propose a user simulator-based framework for multi-turn interactions with a variety of mixed-initiative CS systems. Specifically, we develop a user simulator, dubbed ConvSim, that, once initialized with an information need description, is capable of providing feedback to a system's responses, as well as answering potential clarifying questions. Our experiments on a wide variety of state-of-the-art passage retrieval and neural re-ranking models show that effective utilization of user feedback can lead to 16% retrieval performance increase in terms of nDCG@3. Moreover, we observe consistent improvements as the number of feedback rounds increases (35% relative improvement in terms of nDCG@3 after three rounds). This points to a research gap in the development of specific feedback processing modules and opens a potential for significant advancements in CS. To support further research in the topic, we release over 30,000 transcripts of system-simulator interactions based on well-established CS datasets.

A conversational speech model has to decide, at every pause, whether to speak. Existing evaluations test boundary detection, policy adherence, or aggregate statistics, not this decision. We place real-time speech systems at 427 pauses and 482 turn ends from 176 unscripted conversations in Seamless Interaction, give each the conversation so far, and score what it generates against what the person did: whether and how soon it speaks at a pause; its latency, length, and wording at a turn end; and whether it can answer a question about the preceding 30 to 120 seconds. Across six systems, the hosted APIs (GPT Realtime, Gemini 3.1 Flash Live, Grok Voice) respond at almost every pause whichever endpointer they use; only their latency, about 1 to 4 s with silence-based endpointers and about 8 s with semantic turn detection, decides whether the words land inside the pause. The full-duplex models (PersonaPlex, Moshi) are the only systems that regularly stay silent and the only ones that interrupt within a human reaction time. Hosted systems reply longer than the person. Given the history as text, hosted systems recall 41 to 60% of conversation facts under a Claude Opus 5.5 judge and 19 to 26% under a strict word matcher; hearing it as audio, full-duplex models recall 17 to 22% and 12 to 15%. We release the labels, points, harness, and every output.

The rapid progress of Large Language Models (LLMs) has empowered omni models to act as voice assistants capable of understanding spoken dialogues. These models can process multimodal inputs beyond text, such as speech and visual data, enabling more context-aware interactions. However, current benchmarks fall short in comprehensively evaluating how well these models generate context-aware responses, particularly when it comes to implicitly understanding fine-grained speech characteristics, such as pitch, emotion, timbre, and volume or the environmental acoustic context such as background sounds. Additionally, they inadequately assess the ability of models to align paralinguistic cues with complementary visual signals to inform their responses. To address these gaps, we introduce MultiVox, the first omni voice assistant benchmark designed to evaluate the ability of voice assistants to integrate spoken and visual cues including paralinguistic speech features for truly multimodal understanding. Specifically, MultiVox includes 1000 human-annotated and recorded speech dialogues that encompass diverse paralinguistic features and a range of visual cues such as images and videos. Our evaluation on 10 state-of-the-art models reveals that, although humans excel at these tasks, current models consistently struggle to produce contextually grounded responses.

CleanS2S is a framework for human-like speech-to-speech interaction that advances conversational AI through single-file implementation and proactive dialogue capabilities. Our system integrates automatic speech recognition, large language models, and text-to-speech synthesis into a unified pipeline with real-time interruption handling, achieving low transition latency through full-duplex websocket connections and non-blocking I/O. Beyond conventional chatbot paradigms, we pioneer a proactive interaction mechanism, which combines memory systems with Subjective Action Judgement module, enabling five human-like response strategies: interruption, refusal, deflection, silence, and standard response. The memory module dynamically aggregates historical, and contextual data to inform interaction decisions. This approach breaks the rigid turn-based convention by allowing system-initiated dialog control and context-aware response selection. And we propose Action Judgement SFT that assesses input streams for responses strategies. The framework's single-file implementation with atomic configurations offers researchers unprecedented transparency and extensibility for interaction agents. The code of CleanS2S is released at \https://github.com/opendilab/CleanS2S.

This paper examines the integration of real-time talking-head generation for interviewer training, focusing on overcoming challenges in Audio Feature Extraction (AFE), which often introduces latency and limits responsiveness in real-time applications. To address these issues, we propose and implement a fully integrated system that replaces conventional AFE models with Open AI's Whisper, leveraging its encoder to optimize processing and improve overall system efficiency. Our evaluation of two open-source real-time models across three different datasets shows that Whisper not only accelerates processing but also improves specific aspects of rendering quality, resulting in more realistic and responsive talking-head interactions. These advancements make the system a more effective tool for immersive, interactive training applications, expanding the potential of AI-driven avatars in interviewer training.

Voice assistants have become an essential tool for people with various disabilities because they enable complex phone- or tablet-based interactions without the need for fine-grained motor control, such as with touchscreens. However, these systems are not tuned for the unique characteristics of individuals with speech disorders, including many of those who have a motor-speech disorder, are deaf or hard of hearing, have a severe stutter, or are minimally verbal. We introduce an alternative voice-based input system which relies on sound event detection using fifteen nonverbal mouth sounds like "pop," "click," or "eh." This system was designed to work regardless of ones' speech abilities and allows full access to existing technology. In this paper, we describe the design of a dataset, model considerations for real-world deployment, and efforts towards model personalization. Our fully-supervised model achieves segment-level precision and recall of 88.6% and 88.4% on an internal dataset of 710 adults, while achieving 0.31 false positives per hour on aggressors such as speech. Five-shot personalization enables satisfactory performance in 84.5% of cases where the generic model fails.

Building on the success of large language models (LLMs), recent advancements such as GPT-4o have enabled real-time speech interactions through LLM-based voice assistants, offering a significantly improved user experience compared to traditional text-based interactions. However, the absence of benchmarks designed to evaluate these speech interaction capabilities has hindered progress of LLM-based voice assistants development. Current evaluations focus primarily on automatic speech recognition (ASR) or general knowledge evaluation with clean speeches, neglecting the more intricate, real-world scenarios that involve diverse speaker characteristics, environmental and content factors. To address this, we introduce VoiceBench, the first benchmark designed to provide a multi-faceted evaluation of LLM-based voice assistants. VoiceBench also includes both real and synthetic spoken instructions that incorporate the above three key real-world variations. Extensive experiments reveal the limitations of current LLM-based voice assistant models and offer valuable insights for future research and development in this field.

A voice AI agent that blends seamlessly into daily life would interact with humans in an autonomous, real-time, and emotionally expressive manner. Rather than merely reacting to commands, it would continuously listen, reason, and respond proactively, fostering fluid, dynamic, and emotionally resonant interactions. We introduce Voila, a family of large voice-language foundation models that make a step towards this vision. Voila moves beyond traditional pipeline systems by adopting a new end-to-end architecture that enables full-duplex, low-latency conversations while preserving rich vocal nuances such as tone, rhythm, and emotion. It achieves a response latency of just 195 milliseconds, surpassing the average human response time. Its hierarchical multi-scale Transformer integrates the reasoning capabilities of large language models (LLMs) with powerful acoustic modeling, enabling natural, persona-aware voice generation -- where users can simply write text instructions to define the speaker's identity, tone, and other characteristics. Moreover, Voila supports over one million pre-built voices and efficient customization of new ones from brief audio samples as short as 10 seconds. Beyond spoken dialogue, Voila is designed as a unified model for a wide range of voice-based applications, including automatic speech recognition (ASR), Text-to-Speech (TTS), and, with minimal adaptation, multilingual speech translation. Voila is fully open-sourced to support open research and accelerate progress toward next-generation human-machine interactions.

Natural interaction in digital and physical environments requires continuous perception and timely responses. Spoken dialogue relies on acoustic and linguistic cues, while video interaction also requires grounding the conversation in evolving visual context. We present Realtime-Venus, a proactive full-duplex interaction system with two separately trained 9B models: Realtime-Venus-Omni for audio-visual interaction and Realtime-Venus-Audio for spoken interaction. Each model serves as a complete conversational frontend, integrating continuous perception, conversational control, and native speech generation through a shared causal timeline for user inputs, model outputs, and delegation events. A dual-loop runtime coordinates live interaction with background reasoning and tool execution. Foreground interaction continues while Realtime-Venus-Harness executes tasks asynchronously and returns results for integration into the ongoing dialogue. Both models follow a common post-training recipe combining offline understanding, proactive full-duplex trajectories, and delegation workflows. Among the evaluated online models, Realtime-Venus-Omni achieves the highest scores on six of eight video benchmarks, including StreamingBench (70.2%), OVO-Bench (64.7%), and Daily-Omni (81.3%). Across eight audio understanding and spoken question answering benchmarks, Realtime-Venus-Audio leads the compared models on MMAU (78.0%), MMAU-Pro (63.2%), Llama Questions (83.8%), and Speech CMMLU (67.8%), while matching the best VoiceBench AlpacaEval score of 4.81. On Full-Duplex-Bench v1.5, Realtime-Venus-Audio responds to 75% of user interruptions and achieves continuation rates of 97%, 88%, and 86% under backchannels, other-directed speech, and background speech, respectively, exceeding Gemini 3.1 Live and GPT-4o on all three continuation metrics.

Evaluating open-domain dialogue systems is challenging for reasons such as the one-to-many problem, i.e., many appropriate responses other than just the golden response. As of now, automatic evaluation methods need better consistency with humans, while reliable human evaluation can be time- and cost-intensive. To this end, we propose the Reference-Assisted Dialogue Evaluation (RADE) approach under the multi-task learning framework, which leverages the pre-created utterance as reference other than the gold response to relief the one-to-many problem. Specifically, RADE explicitly compares reference and the candidate response to predict their overall scores. Moreover, an auxiliary response generation task enhances prediction via a shared encoder. To support RADE, we extend three datasets with additional rated responses other than just a golden response by human annotation. Experiments on our three datasets and two existing benchmarks demonstrate the effectiveness of our method, where Pearson, Spearman, and Kendall correlations with human evaluation outperform state-of-the-art baselines.

Full-duplex spoken language models can listen and speak simultaneously, enabling them to handle interruptions and backchannels in human conversation. However, text generation, speech synthesis, and audio playback proceed asynchronously. As a result, what a model believes it has said may not match what has actually been played to the user. We refer to the problem of recovering from an interruption while remaining aware of the model's realized speech as anchor interruption. To address this problem, we propose Self-Listening, a full-duplex modeling approach that interleaves user speech, model text, and the model's played speech. By feeding the realized speech output back to the model as an input stream, self-listening grounds interruption recovery in what the user has actually heard. We further introduce AnchorSpeech, a collection with homogeneous training and test splits for tracking which items of structured ordered responses have actually been spoken. AnchorSpeech-test evaluates whether a model can respond consistently with the last completed item before an interruption. Experiments show that, compared with full-duplex baselines, models equipped with self-listening mechanism achieve better anchoring performance.

Full-duplex evaluation often emphasizes whether an agent keeps speaking or stops. That binary cannot express a third response humans use routinely: continuing to speak while incorporating what the listener just contributed. The contribution may be a missing word, a correction or a clarification. We introduce Duplex Cue, an evaluation of this in-turn adaptation in full-duplex voice agents. Duplex Cue separates listener intent (backchannel, collaboration, or interruption) from speaker behavior: continuing unchanged, adapting within the turn, or yielding. Adaptation includes acknowledgment as well as content revision. In a single-model case study using 300 human-confirmed cues from unscripted English conversations, we compare recorded human responses with PersonaPlex continuations generated while replaying the listener's audio. We retain 208 pairs with the ongoing speaker active at cue onset and a scorable response in each condition. On the 66 collaborative pairs, recorded speakers adapt in 68.2\% of cases, compared with 34.8\% for PersonaPlex. The model otherwise continues unchanged (42.4\%) or yields (22.7\%). These findings show why evaluating natural voice interaction requires measuring how an agent responds to a listener's contribution as well as whether it keeps speaking.

Dialogue models falter in noisy, multi-speaker environments, often producing irrelevant responses and awkward turn-taking. We present AV-Dialog, the first multimodal dialog framework that uses both audio and visual cues to track the target speaker, predict turn-taking, and generate coherent responses. By combining acoustic tokenization with multi-task, multi-stage training on monadic, synthetic, and real audio-visual dialogue datasets, AV-Dialog achieves robust streaming transcription, semantically grounded turn-boundary detection and accurate responses, resulting in a natural conversational flow. Experiments show that AV-Dialog outperforms audio-only models under interference, reducing transcription errors, improving turn-taking prediction, and enhancing human-rated dialogue quality. These results highlight the power of seeing as well as hearing for speaker-aware interaction, paving the way for {spoken} dialogue agents that perform {robustly} in real-world, noisy environments.

The use of persona-grounded retrieval-based chatbots is crucial for personalized conversations, but there are several challenges that need to be addressed. 1) In general, collecting persona-grounded corpus is very expensive. 2) The chatbot system does not always respond in consideration of persona at real applications. To address these challenges, we propose a plug-and-play persona prompting method. Our system can function as a standard open-domain chatbot if persona information is not available. We demonstrate that this approach performs well in the zero-shot setting, which reduces the dependence on persona-ground training data. This makes it easier to expand the system to other languages without the need to build a persona-grounded corpus. Additionally, our model can be fine-tuned for even better performance. In our experiments, the zero-shot model improved the standard model by 7.71 and 1.04 points in the original persona and revised persona, respectively. The fine-tuned model improved the previous state-of-the-art system by 1.95 and 3.39 points in the original persona and revised persona, respectively. To the best of our knowledge, this is the first attempt to solve the problem of personalized response selection using prompt sequences. Our code is available on github~https://github.com/rungjoo/plug-and-play-prompt-persona.

Full-duplex voice agents can now listen, speak, use tools, and act during spoken interactions, but fluent dialogue does not guarantee correct completion of delegated professional workflows. We introduce APEX-Voice, a benchmark of 120 interactive professional workflows spanning ten work archetypes such as form completion, corporate negotiation, coordination, consulting, and interviewing. Each workflow executes in a stateful Voice Workbench environment with task-specific knowledge, typed tools, gold-annotated final work artifact, authorization constraints, and a user simulation policy backed by validated, pre-compiled speech realizations. We evaluate both artifact field accuracy and end-to-end workflow success, which requires the correct terminal state, valid process, completed actions, and a valid final artifact. Across five frontier real-time voice agents-GPT-Live-1, Gemini-3.8-Live, Grok-Voice-Think-2.0, Step-Audio3, and GPT-realtime-2.1, none exceeds 25% Pass@1, and the best Reliable@3 is only 10.8%. Moreover, stateful coordination is the dominant failure point across systems, while success decreases further on workflows requiring greater knowledge retrieval and mid-speech corrections. Overall, APEX-Voice is the first benchmark for evaluating whether voice agents can translate conversational competence into dependable professional work.

Recent advances in interactive technologies have highlighted the prominence of audio signals for semantic encoding. This paper explores a new task, where audio signals are used as conditioning inputs to generate motions that align with the semantics of the audio. Unlike text-based interactions, audio provides a more natural and intuitive communication method. However, existing methods typically focus on matching motions with music or speech rhythms, which often results in a weak connection between the semantics of the audio and generated motions. We propose an end-to-end framework using a masked generative transformer, enhanced by a memory-retrieval attention module to handle sparse and lengthy audio inputs. Additionally, we enrich existing datasets by converting descriptions into conversational style and generating corresponding audio with varied speaker identities. Experiments demonstrate the effectiveness and efficiency of the proposed framework, demonstrating that audio instructions can convey semantics similar to text while providing more practical and user-friendly interactions.

Real-time speech interaction, serving as a fundamental interface for human-machine collaboration, holds immense potential. However, current open-source models face limitations such as high costs in voice data collection, weakness in dynamic control, and limited intelligence. To address these challenges, this paper introduces Step-Audio, the first production-ready open-source solution. Key contributions include: 1) a 130B-parameter unified speech-text multi-modal model that achieves unified understanding and generation, with the Step-Audio-Chat version open-sourced; 2) a generative speech data engine that establishes an affordable voice cloning framework and produces the open-sourced lightweight Step-Audio-TTS-3B model through distillation; 3) an instruction-driven fine control system enabling dynamic adjustments across dialects, emotions, singing, and RAP; 4) an enhanced cognitive architecture augmented with tool calling and role-playing abilities to manage complex tasks effectively. Based on our new StepEval-Audio-360 evaluation benchmark, Step-Audio achieves state-of-the-art performance in human evaluations, especially in terms of instruction following. On open-source benchmarks like LLaMA Question, shows 9.3% average performance improvement, demonstrating our commitment to advancing the development of open-source multi-modal language technologies. Our code and models are available at https://github.com/stepfun-ai/Step-Audio.

Prompting and steering techniques are well established in general-purpose generative AI, yet assistive visual question answering (VQA) tools for blind users still follow rigid interaction patterns with limited opportunities for customization. User control can be helpful when system responses are misaligned with their goals and contexts, a gap that becomes especially consequential for blind users that may rely on these systems for access. We invite 11 blind users to customize their interactions with a real-world conversational VQA system. Drawing on 418 interactions, reflections, and post-study interviews, we analyze prompting-based techniques participants adopted, including those introduced in the study and those developed independently in real-world settings. VQA interactions were often lengthy: participants averaged 3 turns, sometimes up to 21, with input text typically tenfold shorter than the responses they heard. Built on state-of-the-art LLMs, the system lacked verbosity controls, was limited in estimating distance in space and time, relied on inaccessible image framing, and offered little to no camera guidance. We discuss how customization techniques such as prompt engineering can help participants work around these limitations. Alongside a new publicly available dataset, we offer insights for interaction design at both query and system levels.

Recent advances in language models have achieved significant progress. GPT-4o, as a new milestone, has enabled real-time conversations with humans, demonstrating near-human natural fluency. Such human-computer interaction necessitates models with the capability to perform reasoning directly with the audio modality and generate output in streaming. However, this remains beyond the reach of current academic models, as they typically depend on extra TTS systems for speech synthesis, resulting in undesirable latency. This paper introduces the Mini-Omni, an audio-based end-to-end conversational model, capable of real-time speech interaction. To achieve this capability, we propose a text-instructed speech generation method, along with batch-parallel strategies during inference to further boost the performance. Our method also helps to retain the original model's language capabilities with minimal degradation, enabling other works to establish real-time interaction capabilities. We call this training method "Any Model Can Talk". We also introduce the VoiceAssistant-400K dataset to fine-tune models optimized for speech output. To our best knowledge, Mini-Omni is the first fully end-to-end, open-source model for real-time speech interaction, offering valuable potential for future research.

Tool-augmented speech assistants typically serialize automatic speech recognition, large language model inference, and external tool execution. As a result, tool latency is incurred only after the user has finished speaking and the LLM has identified the required tool calls. We present speculative tool execution for on-device cascaded voice agents, which predicts tool requests from partial ASR hypotheses and initiates tool execution while speech is still being received, thereby reducing end-to-end response latency. Our approach introduces a Predictor module that anticipates tool calls during speech recognition, executes them speculatively, and caches the results. The cached outputs are then injected into the LLM prompt, enabling faster responses. Additionally, to mitigate errors caused by user self-corrections during speech, we employ a rule-based validation mechanism that selectively injects only valid cached results. As a final safeguard, the LLM retains the ability to issue tool calls directly, ensuring that the latency of our framework is upper-bounded by the baseline serial execution pipeline in the worst case. We evaluate our method using live measurements from a fully implemented Android voice assistant. Our approach reduces the median time-to-first-audio from 5.79,s to 4.60,s and decreases the standard deviation from 3.49,s to 2.81,s, resulting in more predictable response latency.

This work studies the capabilities of a large language model (LLM) to understand paralinguistic aspects of speech without fine-tuning its weights. We utilize an end-to-end system with a speech encoder, which is trained to produce token embeddings such that the LLM's response to an expressive speech prompt is aligned with its response to a semantically matching text prompt that has also been conditioned on the user's speaking style. This framework enables the encoder to generate tokens that capture both linguistic and paralinguistic information and effectively convey them to the LLM, even when the LLM's weights remain completely frozen. To the best of our knowledge, our work is the first to explore how to induce a frozen LLM to understand more than just linguistic content from speech inputs in a general interaction setting. Experiments demonstrate that our system is able to produce higher quality and more empathetic responses to expressive speech prompts compared to several baselines.

While large language models (LLMs) have exhibited impressive conversational capabilities, their proficiency in delivering personalized responses remains unclear. Although recent benchmarks automatically evaluate persona consistency in role-playing contexts using LLM-based judgment, the evaluation of personalization in response generation remains underexplored. To address this gap, we present an automated benchmarking pipeline, PersoBench, to evaluate the personalization ability of LLMs in persona-aware dialogue generation within a zero-shot setting. Our framework employs a structured pipeline comprising speaker-aware annotation, task-specific and context-driven prompt construction, response post-processing, and automated evaluation across multiple dimensions of generation quality. In particular, the pipeline performs text preprocessing and speaker labeling, constructs structured prompts with task instructions and LLM roles, validates response format, and evaluates valid outputs across fluency, personalization, diversity, and coherence. We assess the performance of four open-source and four closed-source LLMs using well-known datasets and a range of explicit metrics. Our findings reveal that while LLMs excel at generating fluent and diverse responses, they are far from satisfactory in delivering personalized and coherent responses, considering both the conversation context and the provided personas.

In this paper, we introduce Online Multimodal Conversational Response Generation (OMCRG), a novel task that aims to online generate synchronized verbal and non-verbal listener feedback, conditioned on the speaker's multimodal input. OMCRG reflects natural dyadic interactions and poses new challenges in achieving synchronization between the generated audio and facial responses of the listener. To address these challenges, we innovatively introduce text as an intermediate modality to bridge the audio and facial responses. We hence propose OmniResponse, a Multimodal Large Language Model (MLLM) that autoregressively generates high-quality multi-modal listener responses. OmniResponse leverages a pretrained LLM enhanced with two novel components: Chrono-Text, which temporally anchors generated text tokens, and TempoVoice, a controllable online TTS module that produces speech synchronized with facial reactions. To support further OMCRG research, we present ResponseNet, a new dataset comprising 696 high-quality dyadic interactions featuring synchronized split-screen videos, multichannel audio, transcripts, and facial behavior annotations. Comprehensive evaluations conducted on ResponseNet demonstrate that OmniResponse significantly outperforms baseline models in terms of semantic speech content, audio-visual synchronization, and generation quality.

We have reached a practical and realistic phase in human-support dialogue agents by developing a large language model (LLM). However, when requiring expert knowledge or anticipating the utterance content using the massive size of the dialogue database, we still need help with the utterance content's effectiveness and the efficiency of its output speed, even if using LLM. Therefore, we propose a framework that uses LLM asynchronously in the part of the system that returns an appropriate response and in the part that understands the user's intention and searches the database. In particular, noting that it takes time for the robot to speak, threading related to database searches is performed while the robot is speaking.

Omnimodal large language models (Omni-LLMs) are increasingly expected to assist users while observing continuous audiovisual streams. However, existing evaluations provide limited insight into how reliably these models connect stream evidence and user needs to timely, sustained interventions. We introduce Omni-InteractScope, a benchmark of 1,479 human-annotated, cross-reviewed interactions with 1,790 temporal targets across eight task groups. It links input modalities, event triggers, intervention types, and user needs, covering event-timed tool invocation and query-free assistance alongside notifications, warnings, state tracking, and continuous responses. Our experimental results on the proposed benchmark reveal three critical limitations of current Omni-LLMs: (1) Timely tool invocation remains unreliable: all 12 evaluated models produce an on-time first response for at most 40\% of tool-invocation targets, and joint timing-and-tool accuracy reaches at most 32.0\%. (2) Query-free reminders remain poorly covered: all evaluated models achieve lower timely reference-target recall on query-free reminders than on explicit questions, measured on their respective target sets. Reminder recall never exceeds 23.0\%. (3) End-to-end guidance coverage remains limited: nine models cover none of the 26 guidance sequences in full, and the remaining three cover only one to three sequences each. Targeted controls further show that tool-invocation scores alone do not establish event grounding and that reminder coverage depends on response history and frequency. These findings motivate developing and evaluating streaming assistants for timely action, initiative under general user needs, and coverage of entire response sequences.

Full-duplex dialogue requires timely yet selective interruption handling, which end-of-turn prediction alone cannot achieve: complete utterances may need no response, while unfinished requests may warrant interruption. To address this challenge, we propose HiThink Turn, an intent-aware streaming turn-state predictor that separates response intent from semantic completeness and conditions decisions on system playback state. A key contribution is minimal intent-sufficient prefix supervision, constructed through LLM judgments and speech alignment, while training on audio truncated at chunk boundaries improves robustness to partial speech. These components support streaming inference with 240-ms audio chunks, enabling low-latency, accurate full-duplex turn control. Experiments show that HiThink Turn leads the compared methods in Easy Turn macro accuracy, Full-Duplex-Bench average interaction rate score (0.933), and non-target-speech average playback resume rate (0.735). Additionally, intent-prefix triggering raises interruption success from 89\% to 98\% and reduces mean stop latency by 60.9\%.

Dialogue models are able to generate coherent and fluent responses, but they can still be challenging to control and may produce non-engaging, unsafe results. This unpredictability diminishes user trust and can hinder the use of the models in the real world. To address this, we introduce DialGuide, a novel framework for controlling dialogue model behavior using natural language rules, or guidelines. These guidelines provide information about the context they are applicable to and what should be included in the response, allowing the models to generate responses that are more closely aligned with the developer's expectations and intent. We evaluate DialGuide on three tasks in open-domain dialogue response generation: guideline selection, response generation, and response entailment verification. Our dataset contains 10,737 positive and 15,467 negative dialogue context-response-guideline triplets across two domains - chit-chat and safety. We provide baseline models for the tasks and benchmark their performance. We also demonstrate that DialGuide is effective in the dialogue safety domain, producing safe and engaging responses that follow developer guidelines.

Existing co-speech gesture generation methods are predominantly studied in offline settings, where gestures are synthesized from complete speech segments. However, interactive digital humans in real-world scenarios are required to generate speech-synchronous gestures online, using only currently available response audio under strict latency constraints. As a result, prior methods are unsuitable for real-time interaction, as they either rely on future speech information or incur substantial inference delay. In this paper, we formulate online co-speech gesture generation for interactive digital humans and propose a real-time interactive framework that couples a streaming speech response module with an online gesture generation module. Specifically, the gesture generator is designed as a causal multimodal autoregressive model that predicts body motion from streaming response speech and motion history, enabling low-latency and speech-aligned gesture synthesis without access to future speech. To support this setting, we further propose an offline data synthesis pipeline tailored to virtual companion scenarios, which leverages topic- and emotion-aware subject corpora to construct diverse human-agent dialogues and then generates co-speech gestures conditioned on the agent responses. Moreover, to bridge the gap between offline data construction and online deployment, we establish a self-evolving training loop by incorporating user feedback collected during online interaction into the data generation process, enabling continual adaptation to user preferences. Extensive experiments demonstrate that our framework achieves superior better latency-quality trade-off, stronger speech-motion synchronization, and higher user preference than competitive existing baselines. Project Page: https://super-star-2026.github.io/

Full-duplex speech interaction, as the most natural and intuitive mode of human communication, is driving artificial intelligence toward more human-like conversational systems. Traditional cascaded speech processing pipelines suffer from critical limitations, including accumulated latency, information loss, and error propagation across modules. To address these issues, recent efforts focus on the end-to-end audio large language models (LLMs) like GPT-4o, which primarily unify speech understanding and generation task. However, most of these models are inherently half-duplex, and rely on a suite of separate, task-specific front-end components, such as voice activity detection (VAD) and turn-taking detection (TD). In our development of speech assistant, we observed that optimizing the speech front-end is equally crucial as advancing the back-end unified model for achieving seamless, responsive interactions. To bridge this gap, we propose the first unified audio front-end LLM (UAF) tailored for full-duplex speech systems. Our model reformulates diverse audio front-end tasks into a single auto-regressive sequence prediction problem, including VAD, TD, speaker recognition (SR), automatic speech recognition (ASR) and question answer (QA). It takes streaming fixed-duration audio chunk (e.g., 600 ms) as input, leverages a reference audio prompt to anchor the target speaker at the beginning, and regressively generates discrete tokens encoding both semantic content and system-level state controls (e.g., interruption signals). Experiments demonstrate that our model achieves leading performance across multiple audio front-end tasks and significantly enhances response latency and interruption accuracy in real-world interaction scenarios.

Face-to-face communication, as a common human activity, motivates the research on interactive head generation. A virtual agent can generate motion responses with both listening and speaking capabilities based on the audio or motion signals of the other user and itself. However, previous clip-wise generation paradigm or explicit listener/speaker generator-switching methods have limitations in future signal acquisition, contextual behavioral understanding, and switching smoothness, making it challenging to be real-time and realistic. In this paper, we propose an autoregressive (AR) based frame-wise framework called ARIG to realize the real-time generation with better interaction realism. To achieve real-time generation, we model motion prediction as a non-vector-quantized AR process. Unlike discrete codebook-index prediction, we represent motion distribution using diffusion procedure, achieving more accurate predictions in continuous space. To improve interaction realism, we emphasize interactive behavior understanding (IBU) and detailed conversational state understanding (CSU). In IBU, based on dual-track dual-modal signals, we summarize short-range behaviors through bidirectional-integrated learning and perform contextual understanding over long ranges. In CSU, we use voice activity signals and context features of IBU to understand the various states (interruption, feedback, pause, etc.) that exist in actual conversations. These serve as conditions for the final progressive motion prediction. Extensive experiments have verified the effectiveness of our model.

We present a framework for generating appropriate facial responses from a listener in dyadic social interactions based on the speaker's words. Given an input transcription of the speaker's words with their timestamps, our approach autoregressively predicts a response of a listener: a sequence of listener facial gestures, quantized using a VQ-VAE. Since gesture is a language component, we propose treating the quantized atomic motion elements as additional language token inputs to a transformer-based large language model. Initializing our transformer with the weights of a language model pre-trained only on text results in significantly higher quality listener responses than training a transformer from scratch. We show that our generated listener motion is fluent and reflective of language semantics through quantitative metrics and a qualitative user study. In our evaluation, we analyze the model's ability to utilize temporal and semantic aspects of spoken text. Project page: https://people.eecs.berkeley.edu/~evonne_ng/projects/text2listen/

Effective human-AI collaboration on complex reasoning tasks requires that users understand and interact with the model's process, not just receive an output. However, the monolithic text from methods like Chain-of-Thought (CoT) prevents this, as current interfaces lack real-time verbalization and robust user barge-in. We present AsyncVoice Agent, a system whose asynchronous architecture decouples a streaming LLM backend from a conversational voice frontend. This design allows narration and inference to run in parallel, empowering users to interrupt, query, and steer the model's reasoning process at any time. Objective benchmarks show this approach reduces interaction latency by more than 600x compared to monolithic baselines while ensuring high fidelity and competitive task accuracy. By enabling a two-way dialogue with a model's thought process, AsyncVoice Agent offers a new paradigm for building more effective, steerable, and trustworthy human-AI systems for high-stakes tasks.

In this paper, we propose a novel framework to control voice style in prompt-based, controllable text-to-speech systems by leveraging textual personas as voice style prompts. We present two persona rewriting strategies to transform generic persona descriptions into speech-oriented prompts, enabling fine-grained manipulation of prosodic attributes such as pitch, emotion, and speaking rate. Experimental results demonstrate that our methods enhance the naturalness, clarity, and consistency of synthesized speech. Finally, we analyze implicit social biases introduced by LLM-based rewriting, with a focus on gender. We underscore voice style as a crucial factor for persona-driven AI dialogue systems.

Short feedback responses, such as backchannels, play an important role in spoken dialogue. So far, most of the modeling of feedback responses has focused on their timing, often neglecting how their lexical and prosodic form influence their contextual appropriateness and conversational function. In this paper, we investigate the possibility of embedding short dialogue contexts and feedback responses in the same representation space using a contrastive learning objective. In our evaluation, we primarily focus on how such embeddings can be used as a context-feedback appropriateness metric and thus for feedback response ranking in U.S. English dialogues. Our results show that the model outperforms humans given the same ranking task and that the learned embeddings carry information about the conversational function of feedback responses.

While recent work shows promising results in expanding the capabilities of large language models (LLM) to directly understand and synthesize speech, an LLM-based strategy for modeling spoken dialogs remains elusive and calls for further investigation. This work proposes an extensive speech-text LLM framework, named the Unified Spoken Dialog Model (USDM), to generate coherent spoken responses with organic prosodic features relevant to the given input speech without relying on automatic speech recognition (ASR) or text-to-speech (TTS) solutions. Our approach employs a multi-step speech-text inference scheme that leverages chain-of-reasoning capabilities exhibited by the underlying LLM. We also propose a generalized speech-text pretraining scheme that helps with capturing cross-modal semantics. Automatic and human evaluations show that the proposed approach is effective in generating natural-sounding spoken responses, outperforming both prior and cascaded baselines. Detailed comparative studies reveal that, despite the cascaded approach being stronger in individual components, the joint speech-text modeling improves robustness against recognition errors and speech quality. Demo is available at https://unifiedsdm.github.io.

Role-Playing Agents (RPAs), benefiting from large language models, is an emerging interactive AI system that simulates roles or characters with diverse personalities. However, existing methods primarily focus on mimicking dialogues among roles in textual form, neglecting the role's voice traits (e.g., voice style and emotions) as playing a crucial effect in interaction, which tends to be more immersive experiences in realistic scenarios. Towards this goal, we propose OmniCharacter, a first seamless speech-language personality interaction model to achieve immersive RPAs with low latency. Specifically, OmniCharacter enables agents to consistently exhibit role-specific personality traits and vocal traits throughout the interaction, enabling a mixture of speech and language responses. To align the model with speech-language scenarios, we construct a dataset named OmniCharacter-10K, which involves more distinctive characters (20), richly contextualized multi-round dialogue (10K), and dynamic speech response (135K). Experimental results showcase that our method yields better responses in terms of both content and style compared to existing RPAs and mainstream speech-language models, with a response latency as low as 289ms. Code and dataset are available at https://github.com/AlibabaResearch/DAMO-ConvAI/tree/main/OmniCharacter.

User simulators are widely used as scalable environments for training and evaluating interactive assistants. Generating the next user turn is inherently one-to-many: the same profile and dialogue context may support multiple plausible continuations with different local interaction intents. A fluent response may therefore advance the dialogue through an inappropriate intent, such as acceptance rather than repair. Our key insight is that controllable user simulation should separate which local interaction intent the next user turn should realize from how that intent is expressed in language. We introduce UserIDA (User Intent-Directive Alignment), which exposes interaction intent as an explicit per-turn directive. UserIDA defines a six-way intent interface, learns directive-conditioned generation through supervised fine-tuning, and uses intent-calibrated policy optimization during group-based reinforcement learning. The reward preserves composite response quality while ensuring that intent-violating candidates rank below compliant alternatives in mixed groups. On LMSYS-USP, UserIDA achieves 86.6\% intent accuracy, outperforming the strongest dedicated user-simulator baseline by 24.3 percentage points while improving semantic and stylistic similarity. In within-context interventions, it realizes at least four of the six target intents in 91.7\% of evaluated dialogue states, compared with 22.9\% for the strongest external baseline. These results establish per-turn intent control as a complementary dimension to response fidelity in user simulation.

High-quality conversational datasets are integral to the successful development of Intelligent Tutoring Systems (ITS) that employ a Large Language Model (LLM) backend. These datasets, when used to fine-tune the LLM backend, significantly enhance the quality of interactions between students and ITS. A common strategy for developing these datasets involves generating synthetic student-teacher dialogues using advanced GPT-4 models. However, challenges arise when these dialogues demand complex calculations, common in subjects like physics. Despite its advanced capabilities, GPT-4's performance falls short in reliably handling even simple multiplication tasks, marking a significant limitation in its utility for these subjects. To address these challenges, this paper introduces an innovative stateful prompt design. Our approach generates a mock conversation between a student and a tutorbot, both roles simulated by GPT-4. Each student response triggers a soliloquy (an inner monologue) in the GPT-tutorbot, which assesses whether its response would necessitate calculations. If so, it proceeds to script the required code in Python and then uses the resulting output to construct its response to the student. Our approach notably enhances the quality of synthetic conversation datasets, especially for subjects that are calculation-intensive. Our findings show that our Higgs model -- a LLaMA finetuned with datasets generated through our novel stateful prompt design -- proficiently utilizes Python for computations. Consequently, finetuning with our datasets enriched with code soliloquies enhances not just the accuracy but also the computational reliability of Higgs' responses.

Voice provides a natural and immediate interface for AI agents. Many settings in which voice agents could be useful, including meetings, households, and collaborative work, are inherently multi-speaker. Supporting these settings introduces challenges that are largely absent from one-on-one interaction. We introduce the Multi-Speaker Interaction Benchmark (MSI-Bench) for evaluating multi-speaker voice interaction. Each test case is a short multi-party multi-turn audio scene with participant context, expected tool calls, and atomic rubrics. The benchmark targets three capability families: multi-speaker memory, multi-speaker instruction following, and multi-speaker reasoning. It comprises 1,152 test cases, evenly split between Mandarin Chinese and English (576 each). The strongest configuration on each split passes all rubrics on only 66.8% of English and 54.5% of Mandarin cases, and the strongest open-weight configuration on 34.0% and 19.3%. Failure analysis separates perception from reasoning: open-weight models are bottlenecked by the multi-speaker audio front-end, while frontier systems still fail speaker-scoped decision making on clean transcripts---and models across the board often respond when no one has addressed them. These results identify speaker-grounded perception, speaker-scoped decision making, and conversational restraint as concrete targets for future voice agents.

LLaVA-Interactive is a research prototype for multimodal human-AI interaction. The system can have multi-turn dialogues with human users by taking multimodal user inputs and generating multimodal responses. Importantly, LLaVA-Interactive goes beyond language prompt, where visual prompt is enabled to align human intents in the interaction. The development of LLaVA-Interactive is extremely cost-efficient as the system combines three multimodal skills of pre-built AI models without additional model training: visual chat of LLaVA, image segmentation from SEEM, as well as image generation and editing from GLIGEN. A diverse set of application scenarios is presented to demonstrate the promises of LLaVA-Interactive and to inspire future research in multimodal interactive systems.

This paper summarizes our submission to Task 2 of the second track of the 10th Dialog System Technology Challenge (DSTC10) "Knowledge-grounded Task-oriented Dialogue Modeling on Spoken Conversations". Similar to the previous year's iteration, the task consists of three subtasks: detecting whether a turn is knowledge seeking, selecting the relevant knowledge document and finally generating a grounded response. This year, the focus lies on adapting the system to noisy ASR transcripts. We explore different approaches to make the models more robust to this type of input and to adapt the generated responses to the style of spoken conversations. For the latter, we get the best results with a noisy channel model that additionally reduces the number of short and generic responses. Our best system achieved the 1st rank in the automatic and the 3rd rank in the human evaluation of the challenge.

Voice dictation is an increasingly important text input modality. Existing systems that allow both dictation and editing-by-voice restrict their command language to flat templates invoked by trigger words. In this work, we study the feasibility of allowing users to interrupt their dictation with spoken editing commands in open-ended natural language. We introduce a new task and dataset, TERTiUS, to experiment with such systems. To support this flexibility in real-time, a system must incrementally segment and classify spans of speech as either dictation or command, and interpret the spans that are commands. We experiment with using large pre-trained language models to predict the edited text, or alternatively, to predict a small text-editing program. Experiments show a natural trade-off between model accuracy and latency: a smaller model achieves 30% end-state accuracy with 1.3 seconds of latency, while a larger model achieves 55% end-state accuracy with 7 seconds of latency.

Full-duplex voice agents--systems that listen and speak simultaneously--are rapidly moving from research to production. However, existing evaluations address conversational dynamics and task completion in isolation. We introduce τ-voice, a benchmark for evaluating voice agents on grounded tasks with real-world complexity: agents must navigate complex multi-turn conversations, adhere to domain policies, and interact with the environment. The framework extends τ^2-bench into a novel voice agent benchmark combining verifiable completion of complex grounded tasks, full-duplex interaction, and realistic audio--enabling direct comparison between voice and text performance. A controllable and realistic voice user simulator provides diverse accents, realistic audio environments, and rich turn-taking dynamics; by decoupling simulation from wall-clock time, the user simulator can use the most capable LLM without real-time constraints. We evaluate task completion (pass@1) and voice interaction quality across 278 tasks: while GPT-5 (reasoning) achieves 85%, voice agents reach only 31--51% under clean conditions and 26--38% under realistic conditions with noise and diverse accents--retaining only 30--45% of text capability; qualitative analysis confirms 79--90% of failures stem from agent behavior, suggesting that observed failures primarily reflect agent behavior under our evaluation setup. τ-voice provides a reproducible testbed for measuring progress toward voice agents that are natural, conversational, and reliable.

Reliable multimodal interaction depends on selective use of conversational history: an earlier question may remain relevant while its previous answer is outdated, whereas a current request may depend on historical evidence despite conflicting new observations. Existing multi-turn evaluations rarely separate these history-use demands from underlying question difficulty. To address this gap, we introduce ReTurn, a benchmark of 7,000 base tasks spanning visual and audio evidence for evaluating selective history use. For task-carrying history, Reconfirm/Reground require applying a historical question to current media while varying historical agreement; for evidence-carrying history, Retrieve/Rebind require answering a current question using historical media while varying current-media competition. Each pair preserves the target question, media, and answer. Tasks support open-ended and multiple-choice evaluation, with matched single-turn counterparts serving as answerability references. Across 13 omni-modal, vision-language, and audio-language models, median model-level open-ended accuracy falls from 93.7% with direct input to 72.3% in conversation. Behavioral probes show that high question recall can coexist with weaker task application, while competing media can redirect answers away from historical targets. Supervised adaptation yields only partial gains. ReTurn provides a controlled framework for assessing whether multimodal models select and use the historical information required by each request.

We introduce OmniInteract, a streaming benchmark for real-time omnimodal large language models evaluated through native online inference over audio-visual streams. Unlike offline video understanding or text-prompted streaming QA, OmniInteract preserves the original audio-visual stream and requires models to process it online, without access to future content. User queries and ambient sounds are embedded in the audio track, requiring models to detect multimodal triggers, decide when to respond, and answer while the stream unfolds. OmniInteract contains 250 videos with 1,430 temporally grounded response slots: 1,062 1Q1A slots across real-time, proactive, and nested scenarios, and 368 1QnA slots for continuous task monitoring and step guidance. Each slot includes a trigger, response window, and target answer. We evaluate response correctness, timing, invalid outputs, interruption handling, and context continuity using Interaction-Aware Quality-Timeliness F1, Interruption Diagnostic Suite, and Nested Chain Completion Score. Experiments show that current models remain weak in streaming interaction, with the best overall IA-QTF1 reaching only 0.368 and the best 1QnA IA-QTF1 only 0.052. Further study on mathematical reasoning in full-duplex settings shows that offline capability does not necessarily transfer to online interaction. Code and datasets will be made publicly accessible at https://github.com/Lucky-Lance/OmniInteract.

Turn-taking is a crucial aspect of human-robot interaction, directly influencing conversational fluidity and user engagement. While previous research has explored turn-taking models in controlled environments, their robustness in real-world settings remains underexplored. In this study, we propose a noise-robust voice activity projection (VAP) model, based on a Transformer architecture, to enhance real-time turn-taking in dialogue robots. To evaluate the effectiveness of the proposed system, we conducted a field experiment in a shopping mall, comparing the VAP system with a conventional cloud-based speech recognition system. Our analysis covered both subjective user evaluations and objective behavioral analysis. The results showed that the proposed system significantly reduced response latency, leading to a more natural conversation where both the robot and users responded faster. The subjective evaluations suggested that faster responses contribute to a better interaction experience.

The recent wave of audio foundation models (FMs) could provide new capabilities for conversational modeling. However, there have been limited efforts to evaluate these audio FMs comprehensively on their ability to have natural and interactive conversations. To engage in meaningful conversation with the end user, we would want the FMs to additionally perform a fluent succession of turns without too much overlapping speech or long stretches of silence. Inspired by this, we ask whether the recently proposed audio FMs can understand, predict, and perform turn-taking events? To answer this, we propose a novel evaluation protocol that can assess spoken dialog system's turn-taking capabilities using a supervised model as a judge that has been trained to predict turn-taking events in human-human conversations. Using this protocol, we present the first comprehensive user study that evaluates existing spoken dialogue systems on their ability to perform turn-taking events and reveal many interesting insights, such as they sometimes do not understand when to speak up, can interrupt too aggressively and rarely backchannel. We further evaluate multiple open-source and proprietary audio FMs accessible through APIs on carefully curated test benchmarks from Switchboard to measure their ability to understand and predict turn-taking events and identify significant room for improvement. We will open source our evaluation platform to promote the development of advanced conversational AI systems.

Speech conveys information through both words and vocal delivery. We evaluate four leading production realtime voice systems-OpenAI's GPT Realtime 2, Google's Gemini 3.1 Flash Live, and Alibaba's Qwen3.5 Omni Plus and Omni Flash-on tasks where the words and the delivery patterns both convey meaningful information. Across three consequential scenarios, all four systems act on the words rather than the voice. They end calls with crying callers who insist nothing is wrong, approve wire transfers authorized in frightened voices, and enroll callers whose agreement is clearly sarcastic. Surprisingly, this is often not a failure of perception. When asked directly, three of the four systems reliably identify the distress, fear, or sarcasm they later ignore when making decisions. We observe a similar pattern when these realtime voice systems estimate accent and age, as their responses frequently follow the biases of the words rather than the acoustic properties of the speaker. We term this disconnect between perception and action the emotional intelligence gap of voice AI. Prompting systems to explicitly attend to vocal delivery improves performance only partially and inconsistently. Our findings show that current realtime voice AI systems often behave as if speech had been reduced to a transcript, suggesting that they should be used with caution in settings where the tone and emotion of delivery convey important information.

Recent multi-modal Large Language Models (LLMs) such as GPT-4o have demonstrated strong capabilities of direct speech interaction. However, the lack of specialized and comprehensive benchmarks for end-to-end speech LLM evaluation hinders optimizing the user experience of Audio LLMs in real-world applications. Existing evaluation methods often adapt text-based benchmarks, overlooking speech's unique characteristics and challenges, including prosody, homophones, stuttering, and differing user expectations. Here, we present a novel approach to thoroughly evaluate LLMs in practical speech conversations. We systematically curate real-world chat data relevant to spoken scenarios, introduce diversity in speaker attributes and acoustic conditions, and augment the dataset with speech-specific phenomena. We further design a query-aware evaluation method to use customized evaluation checklists and prompts to enhance the accuracy of automatic evaluation. We conduct comprehensive testing and detailed analysis of various mainstream speech models, revealing significant differences in model performance across different speech scenarios. The use of query-aware evaluation further enables a finer-grained assessment under various speech-specific scenarios. Our benchmark can provide valuable insights for speech model development and evaluation.

We introduce the latest progress of Qwen-Audio, a large-scale audio-language model called Qwen2-Audio, which is capable of accepting various audio signal inputs and performing audio analysis or direct textual responses with regard to speech instructions. In contrast to complex hierarchical tags, we have simplified the pre-training process by utilizing natural language prompts for different data and tasks, and have further expanded the data volume. We have boosted the instruction-following capability of Qwen2-Audio and implemented two distinct audio interaction modes for voice chat and audio analysis. In the voice chat mode, users can freely engage in voice interactions with Qwen2-Audio without text input. In the audio analysis mode, users could provide audio and text instructions for analysis during the interaction. Note that we do not use any system prompts to switch between voice chat and audio analysis modes. Qwen2-Audio is capable of intelligently comprehending the content within audio and following voice commands to respond appropriately. For instance, in an audio segment that simultaneously contains sounds, multi-speaker conversations, and a voice command, Qwen2-Audio can directly understand the command and provide an interpretation and response to the audio. Additionally, DPO has optimized the model's performance in terms of factuality and adherence to desired behavior. According to the evaluation results from AIR-Bench, Qwen2-Audio outperformed previous SOTAs, such as Gemini-1.5-pro, in tests focused on audio-centric instruction-following capabilities. Qwen2-Audio is open-sourced with the aim of fostering the advancement of the multi-modal language community.

The rapid advancement of large language models (LLMs) has significantly propelled the development of text-based chatbots, demonstrating their capability to engage in coherent and contextually relevant dialogues. However, extending these advancements to enable end-to-end speech-to-speech conversation bots remains a formidable challenge, primarily due to the extensive dataset and computational resources required. The conventional approach of cascading automatic speech recognition (ASR), LLM, and text-to-speech (TTS) models in a pipeline, while effective, suffers from unnatural prosody because it lacks direct interactions between the input audio and its transcribed text and the output audio. These systems are also limited by their inherent latency from the ASR process for real-time applications. This paper introduces Style-Talker, an innovative framework that fine-tunes an audio LLM alongside a style-based TTS model for fast spoken dialog generation. Style-Talker takes user input audio and uses transcribed chat history and speech styles to generate both the speaking style and text for the response. Subsequently, the TTS model synthesizes the speech, which is then played back to the user. While the response speech is being played, the input speech undergoes ASR processing to extract the transcription and speaking style, serving as the context for the ensuing dialogue turn. This novel pipeline accelerates the traditional cascade ASR-LLM-TTS systems while integrating rich paralinguistic information from input speech. Our experimental results show that Style-Talker significantly outperforms the conventional cascade and speech-to-speech baselines in terms of both dialogue naturalness and coherence while being more than 50% faster.